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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

January 18, 2017

Great dealership! Great website. Knowledgeable and friendly staff. I would recommend Donahoo auto sales in Pelham to anyone considering buying a new or used vehicle. More

by Mopar625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2017 -

DonohooAuto LLC responded

We're so pleased that you mentioned that you loved our website, especially since that's the cornerstone of our business and where most people start their vehicle search. We work hard to make sure our listings are complete, with lots of pictures and vehicle history reports. And if your experience buying from us topped your experiences with other dealers, then that's confirmation that we're doing something right. Thank you for taking the time to leave a five-star review and for your business.

January 18, 2017

Mama got a SRX "caddy".. We were greeted by Valets, Sale staff, and an amazing receptionist at the desk! Shared what we were interested in, which cars we would like to look a More

by shanschmidt2005
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Becky Whitaker, Keith Williams
Feb 01, 2017 -

DonohooAuto LLC responded

Wow - thank you for the thorough and glowing review! We're excited that you found your dream SRX and that our team took great care of you. We'll certainly pass the kind words along to Mo, Kathryn, Keith and Becky. We appreciate your business and hope that your new Cadillac brings you much enjoyment! Thank you again for taking the time to share your experience with us. We hope to see you again in the future.

January 17, 2017

2013 Infiniti JX35 Eric was very helpful, despite there being nothing more he could do for us on Saturday when we initially came to purchase the car. He remained calm an More

by Njanchus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Montoya, Tina Viljoen
Feb 01, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent visit. We're glad to know that Eric was persistent and friendly during your purchase and that the rest of the team earned high ratings. We appreciate your patience and your business. Thank you for shopping with us and we hope to serve you again in the future.

January 16, 2017

It's the people that make a difference.. I had the opportunity to work with several of the employees and I was very impressed. Every person really seemed to enjoy working at the dealership. T More

by dongaston321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolfe, Mo Sandoval, Jonathan Witsiepe, Maria Hernandez, Melissa Montoya
Jan 18, 2017 -

DonohooAuto LLC responded

Thanks for letting us know that you had a great experience with us. We're especially pleased that you recognized how much effort we put into hiring great people who enjoy their work and serving our customers. We agree, the people do make the difference! We appreciate your business and certainly, your recommendations to friends and family. Thank you again, we hope to provide great service to you the next time you are in the market for a new car.

January 16, 2017

Very Organized The entire staff was great Keith helped us look at several cars until we found the right one. The whole process was enjoyable, quick and easy. We will More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Jan 18, 2017 -

DonohooAuto LLC responded

Mike & Doreen, Thank you so much for taking the time to review your recent experience with us. We're glad to know that Keith and the rest of the staff made shopping for a car enjoyable, quick and easy. We think that's just the way it should be! We appreciate your business and look forward to serving you again in the future.

January 16, 2017

Great Team like the overall service Check out a used Mercedes and test drove the Vehicle. Special thanks to Edwin, Kyle ,Maria and Tina. Unfortunately a small accident happened to my tr More

by herbert.lindemann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Leal, Maria Hernandez, Tina Viljoen
Jan 18, 2017 -

DonohooAuto LLC responded

We know that life doesn't always go as planned. And accidents happen. So we're glad to know that Kyle and Edwin were able to work with you to address the issue with your trade in and send you off in your new car. We're pleased that you noticed and appreciated our team approach. Thank you for your business and the positive review. We look forward to serving you again in the future.

January 15, 2017

Great Experience The employees were very friendly and great to deal with. I was impressed with how well the staff took the time to talk or answer any questions I had More

by cathy
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Jan 17, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent shopping experience with us. We've worked hard to create a customer-centric team approach that allows us to deliver personalized service even on the busiest of days. We're glad that you found that to be the case. We appreciate your business and hope that you enjoy your new car. We hope to offer stellar service to you again in the future.

January 15, 2017

Exceptional dealer experience Dealerships and car salespeople in general have a terrible reputation for dishonesty and conniving behavior. Nothing is further from that stereotype More

by MJD_ATL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Leal
Jan 17, 2017 -

DonohooAuto LLC responded

Thank you so much for taking the time to write such a thorough review of your recent buying experience with us. We're pleased that you recognized that we're not like other dealers. We work hard to make sure our deals are transparent, and our web listings complete with lots of photos and vehicle history reports. And as you discovered, we'll work to address any issues that you notice. We're sorry that you had some initial disappointment with the car's condition, but we're glad that the experience ended on a high note. Thank you for driving over here to see us and for trusting us with your business. We appreciate it and hope to serve you again in the future. Wishing you happy travels.

January 15, 2017

Best car from the BEST place! I enjoyed my experience at Donohoo from beginning to end. The staff are so helpful and courteous. Thank you to Trey for helping me purchase my first c More

by tracykay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Trey Anger, Becky Whitaker, Maria Hernandez
Jan 18, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your visit with us. We're glad to hear that you enjoyed your experience and especially that Trey helped you buy your first car! We know that's a big step, so we're pleased that Maria, Mo and Becky provided excellent service and hospitality as well. Thank you for your business. Wishing you many happy travels.

January 14, 2017

It was nice Because for them to be busy as they were they made sure every customer was taking care of. Donohoo is a good car dealer I recommend you to check the More

by terri.jackson17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Jan 17, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us a five-star review. We're glad to know that Eric, Mo and Chris delivered great service, even on a very busy day. We do work very hard to deliver professional personalized service even on the busiest of days and hope that our team approach continues to leave our customers satisfied. We appreciate your business and your recommendation. Enjoy your new car!

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