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Elk Grove Toyota

Elk Grove, CA

4.6
3,324 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,324 reviews

April 09, 2020

The team I worked with was exceptionally knowledgeable, helpful, personable, caring, honest & skillful in each department. Customer service rating - 1 million/5 stars. Each department allowed for me to wor More

by Alyssafoxbox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Saeteune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Chhim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannette Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel - 1 million stars , Ali Emamyar
Apr 09, 2020 -

Elk Grove Toyota responded

Hi Alyssa, Thank you so much for the super kind review. We hope you are enjoying your 2020 Prius. I am glad you enjoyed your time here with all of us. Anytime you have any questions, concerns or need any assistance please contact us at 916-405-8000. We are always here for you. Welcome to our Elk Grove Toyota family. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 06, 2020

Elk Grove Toyota has such a good service department. From the person who greets you in line, to the one who writes up your order, to the mechanics, to the the parts department, to the cashier service is thei More

by jmacias
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Garcia , Gustavo Rios
Apr 08, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for your kind words. I am thrilled to hear that you enjoyed your time with each of our departments. Our staff will be pleased to know that you were completely satisfied with their customer service. We are so grateful for your review. Thanks for sharing your review here online. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 06, 2020

Very friendly staff Large waiting room availableWith Coffee. They provideDiscounts and coupons on future purposes. The speed of service is adequate. I will be coming back for more service in the future. More

by Tmoney
Recommend Dealer
Yes
Employees Worked With
Andy Tran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for taking the time to share your experience here online. We will share this with the store team to let them know how we are doing. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

April 06, 2020

Could not have been happier with our experience. Bill was personable, very informative and just a funny guy. Debbie was also a joy to work with and made the financial portion very simple. More

by Tulumpena
Recommend Dealer
Yes
Employees Worked With
Debbie Jaynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gann
Apr 09, 2020 -

Elk Grove Toyota responded

Hi, Congratulations on your new vehicle. I am thrilled to hear that Bill was personable, informative and funny and that Debbie was a joy for you to work with. We truly value your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 04, 2020

Excellent service.For my recalled service of Toyota my vehicle was picked up from my house and dropped after service.I did not work with any employee.The only person I worked with was Mr Dave and he did e More

by bkalotia8461
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Dave
Apr 05, 2020 -

Elk Grove Toyota responded

Thank you for this feedback! We're happy to hear your experience with our service department was 5-star worthy! We are grateful for your business!

March 31, 2020

Thank you for doing very fast job on Oil change for my Lexus ES 350 2007 . I paid about $44 labor and parts . But be careful with free quick car wash since it might leaves Scratches on the car . More

by Harryhightech
Recommend Dealer
Yes
Employees Worked With
Minh Ly
Mar 31, 2020 -

Elk Grove Toyota responded

Hello, I am glad to hear you enjoyed your time with us. Thank you for providing us with your feedback. We will look into the car wash issue. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

March 27, 2020

Elk Grove Toyota did a fantastic job in serving my needs of getting my Siana Van. Fred Daniels is the best service manager and took care of my needs very fairly. I have been using Fred Daniels since 1986. T More

by Kenelkgrove
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
Mar 31, 2020 -

Elk Grove Toyota responded

Hi, Thank you for your continued business and for your wonderful review. I am glad to hear that Fred has been taking care of you since 1986. Your complete satisfaction is important to us. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

March 27, 2020

I wouldn’t trust anyone else to get under my hood but Elk Grove Toyota Service Department. My Tacoma is 11 years old and it drives like a dream. More

by AJzinman
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Singh
Mar 31, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for your amazing review! We are honored to hear that you put all of your trust in our team here at Elk Grove Toyota. We truly value your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

March 23, 2020

Great price and service I drove over 2 hours from Sonoma County to purchase a new Toyota Tacoma 4X4 for one of my salesmen because the price made it worth it. Once I arrived, More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Coffelt, James McGaha, Jon Thompson
Mar 24, 2020 -

Elk Grove Toyota responded

Hello Scott, Thank you so much for sharing your wonderful review here online. I am happy to hear that you enjoyed your time with us. Your complete satisfaction is our number one goal. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

March 23, 2020

Staff were friendly and efficient however, one disappointment is that the plastic and paper protection in the driver’s seat was not disposed of. It just was left sitting on the driver’s seat not e More

by rcleon62
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with
Mar 24, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for providing us with your feedback. I am glad you enjoyed your time with our friendly and efficient staff. I apologize for the seat and floor protectors. I am addressing those concerns now with our Service Manager. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

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