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Elk Grove Toyota

Elk Grove, CA

4.6
3,325 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,325 reviews

March 06, 2019

Pete Johnson He make it very easy and good service. I didn’t have to spend a lot time there. Thanks for everything s very satisfied with his service More

by Kimoanhanh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Jaynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Johnson
Mar 06, 2019 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear your experience was an easy one! Thank you for your business!

March 05, 2019

Car buying made easy Jeremy was to the point and made the process smooth, he made sure everything I needed was taken care off, generally when you buy car the sales person More

by GhumanJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Coffelt, Chris Her
Mar 05, 2019 -

Elk Grove Toyota responded

Thank you for this review & for your kind words! We're happy to hear Jeremy provided you with a smooth car buying experience! Thank you for your business!

Mar 05, 2019 -

Elk Grove Toyota responded

Congratulations on your new vehicle. Thank you for taking the time to write about your experience. It is wonderful to hear that Jeremy and Chris were able to provide you with the excellent experience we strive to provide all of our customers. We look forward to working with you again in the future. Sincerely, Jeannette Blair Customer Relations Manager

March 05, 2019

Service Perfect service!! Was in and out in a timely manner. Did not have to be taken home to wait for my car. Was able to wait at the dealership. Which was e More

by ferfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Elk Grove Toyota responded

We are happy to hear you received 5-star customer service here at Elk Grove Toyota! We appreciate your business & look forward to working with you again!

Mar 05, 2019 -

Elk Grove Toyota responded

Thank you for your kind words. I am happy to hear your service was fast and you did not have to leave the dealership. We appreciate your business and your review. Please come back and see us soon. Sincerely, Jeannette Blair Customer Relations Manager

March 04, 2019

Very knowledgeable Staff, Fast, Friendly and informative I found my visit to Elk grove Toyota Service very rewarding. I was greeted by A.Nguyen. I was in and out in a timely matter. Both the service advis More

by Jimmyjai8168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Elk Grove Toyota responded

We appreciate your kind words for our service team! Thank you for trusting us with your vehicle! We look forward to working with you again!

Mar 05, 2019 -

Elk Grove Toyota responded

Hearing that you had a rewarding Service experience is the best thing we could hope for! Your satisfaction means a lot to us. Thank you for choosing Elk Grove Toyota. We look forward to serving you for many years to come! Sincerely, Jeannette Blair Customer Relations Manager

March 04, 2019

Satisfy We got there and a staff member saw us driving by, he walk to us where we park halfway and greeted us. He direct us to the car we were looking for and More

by May123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston
Mar 04, 2019 -

Elk Grove Toyota responded

Thank you for this great review! We appreciate your kind words for our Elk Grove Toyota team! We are grateful for your willingness to recommend us to others, based on your experience!

March 01, 2019

Will go back again I went there for the first time to have 60K maintenance service on my Camry because of good service reviews of this Toyota car dealer. They are honest More

by Sue C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2019 -

Elk Grove Toyota responded

Thank you for this review, Sue! We appreciate your kind words and your business! We look forward to working with you again!

March 01, 2019

Amazing services! I was there when they are about to closed the services center and they still served me with their excellent services. Thank you Joel. I'll come back a More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
Mar 02, 2019 -

Elk Grove Toyota responded

We are happy to hear this! Thank you for your business! We're looking forward to working with you again in the future!

February 28, 2019

Quick, easy and helpful They are easy to work with and laid down the options I had. We went through the whole process quick, stressfree and was enjoyable. Will recommend work More

by Xieng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nai Saechao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Coffelt, Anthony Saephan
Feb 28, 2019 -

Elk Grove Toyota responded

I am thrilled to hear about your quick, easy and helpful experience with our staff. Your complete satisfaction is important to us. We look forward to working with you again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 28, 2019

Service for Camry 2002 It was a great experience that my car was fixed no time and no worries! Even the quotation it was online and the payment as well! Great job! Kudos toy More

by Kat happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Elk Grove Toyota responded

Thank you for this feedback! We are happy to hear your service experience here at Elk Grove Toyota was a great one! We appreciate your business and look forward to working with you again soon!

February 27, 2019

How long does it take to do and oil change and tire rotation It should not take 4 hours and 45 minutes in quick service. This past week I put all cars in different oil services and u guys r the worst in speed.wa More

by ALICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Shrum
Feb 28, 2019 -

Elk Grove Toyota responded

Thank you for reaching out. I apologize for the communication issue. I have addressed this with our Service Manager and your Advisor Matthew. Communication is important and we did not take this matter lightly. We also understand your frustration with the wait times. We are currently working on building a larger Express service facility across the street to help alleviate the wait times. We plan on finishing construction by mid April of this year. Your satisfaction is important to us. If you would like to speak with us directly about any additional concerns you have, please don't hesitate to contact me at any time. You can contact me through email at Jblair@elkgrovetoyota.com or by phone at (916)405-8000 and ask to speak with Jeannette Blair. We hope you give us another chance to earn your business back. Sincerely, Jeannette Blair Customer Relations Manager

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