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Elk Grove Toyota

Elk Grove, CA

4.6
3,324 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,324 reviews

September 17, 2023

My purchase experience far exceeded my expectations The team was very welcoming Shoutout to Chanelle, Trey, and Patrick 5 plus stars to them More

by garry_klein
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Sliney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tremaine (Trey) Roots
Sep 21, 2023 -

Elk Grove Toyota responded

Hello, Thank you so much for your kind words. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 14, 2023

I bought a Prius today with help of J P. He was wonderful to work with and took the time to go over the whole car with me. He made the process of buying a car so easy and stress less. I woul More

by cebert53
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
J P
Sep 21, 2023 -

Elk Grove Toyota responded

Hello, Congratulations on your new vehicle. I am happy to hear JP took care of you during your time with us. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 14, 2023

Met with Anthony. He listened to my concerns and explained the process to fix the issues. He’s the best. More

by Aservis54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
Sep 21, 2023 -

Elk Grove Toyota responded

Hello, Thank you for your review on Anthony. I am happy to hear he took care of you during your time with us. Come by and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 12, 2023

Quick and easy service and very helpful explaining the service that was done, waiting room was clean and quite. More

by kelz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Watkins, Tau Le
September 11, 2023

The service was ahead of schedule and excellent service I would recommend people make appointments for the service More

by Carinachen88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

This is the worst service I ever had on any Toyota been a customer for over 8 yeat buy 4 cars and took the 6 hours to get my oil change with a appointment got me sitting on the waiting room is ridiculous not More

by victorzelaya90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Keosykao
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Elk Grove Toyota responded

Hello, I apologize for your experience. I did address your concerns with our Service Manager and staff. Unfortunately it does look like you did not have an appointment this time and it did take longer to service your vehicle. With an appointment your service is faster as you have experienced in the past. I apologize for the wait time. We truly appreciate your time and your business. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

September 09, 2023

I wanted to express my heartfelt gratitude to the team at Elk Grove Toyota (916) 405-8000 https://g.co/kgs/yWV1DL, Especially to Finance Manager "Duong Vue" and Sales Manager "Jay Chhim". More

by M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baljinder Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Chhim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duong Vue
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Very disappointed with service of ordering driver side visor. Technician had difficulty installing original visor that later fell off. When I returned to fix the visor they took so long to install that th More

by sheltee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Elk Grove Toyota responded

Hello, I truly apologize for your experience. I did address your concerns with our Service Director and staff. Unfortunately we do not usually work with aftermarket parts and it seems we were having difficulties with the one you brought. Thank you for making us aware of this situation. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

September 07, 2023

Service at Elk Grove Toyota is ver efficient and the staff is always very courteous. More

by stephanie3775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

From the moment that I stepped on to the lot, to the moment I left with my brand new car, all I experienced was world class service! More

by tiffbalanay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Saeteune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tremaine (Trey) Roots
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