Elk Grove Toyota

I am very pleased with the whole experience. Jon Thompson was awesome to deal with. I am definitely going to Elk Grove Toyota for all my future automotive needs. Bill Gann, Debbie in finance and Jon Thompson was awesome to deal with. I am definitely going to Elk Grove Toyota for all my future automotive needs. Bill Gann, Debbie in finance and Drew were also very helpful. My wife loves her new car. More

Great Sales ( Joshua K) and Finance (Adam N) people! A great hassle-free purchase! Love my new Toyota Corolla Cross L. MANY THANKS! A great hassle-free purchase! Love my new Toyota Corolla Cross L. MANY THANKS! More

Excellent service representative. Keeps me updated on what’s going on in every step of the way. Keeps me updated on what’s going on in every step of the way. More

Polite and honest. Now, that you asked, any more words entered are useless or pure nonsense. Now, that you asked, any more words entered are useless or pure nonsense. More

Trust! No markup on car during pandemic unlike other dealerships . Great people, service, and quality! No markup on car during pandemic unlike other dealerships . Great people, service, and quality! More

Awesome and very helpful. I will definitely to consider to go back with them again. I will definitely to consider to go back with them again. More

It was the best and least stressful accord that I have been in! Awesome Experience been in! Awesome Experience More

Sale person and financing person are friendly. Especially financial guy make the process go through quickly and painless. 👍👍 Especially financial guy make the process go through quickly and painless. 👍👍 More

Fast and efficient service. The representative who helped me was really friendly and informative. He explained everything to me. The representative who helped me was really friendly and informative. He explained everything to me. More

First I will start by saying I have purchased 2 brand new vehicles from this dealership, and have generally appreciated the experience, but when I picked up my 23 Tacoma this past weekend and traded in my 21 vehicles from this dealership, and have generally appreciated the experience, but when I picked up my 23 Tacoma this past weekend and traded in my 21 Rav, that all changed. Problem 1: Dishonesty from GM with Trade I keep my vehicles meticulously clean and in trading in my Rav 4 was no exception, extensive professional detail job 2 days before trade in day,( exterior wax, seal, interior shampoo, detail, the works). I had a KBB instant offer from a neighboring dealer for my Rav, $31,500 which I presented to dealer. The sales manager low balled me at $26,500 saying they would not make any money at that KBB offer, so I had to essentially plea for $29,000. He sent me a long message stating that I had bought the vehicle new for $32,000 and that they were essentially losing money on my trade. Fast forward to 5 days later, there’s the Rav listed on the lot for $36,000. Problem 2: The new truck I was very excited to pick up our new 23 Tacoma, and I was clear in the months leading to this purchase that I wanted finance the lift kit, paint protection film at the day of purchase. I was told “of course!”, “no problem”, now the day comes to finance and I’m told, “we can’t do the lift kit”, “we can’t do the paint protection film”, so I miss the boat on financing these items. When I arrived at the service center later that week, the service manager says they could have done all of those things! The poor communication, follow through and sheer dishonesty from the general manager have ensured that I will not only not do business here again, but will absolutely not recommend any family or friends do business here either. More