Fair Oaks Ford

Dean did a great job! Knew what he was talking about and wasn’t afraid to help us get the best price Knew what he was talking about and wasn’t afraid to help us get the best price More

I always service the vehicle at the dealership. They are professional and courteous and the work performed is always great. However, it took 1 hour and 44 minutes for an oil change which I think is They are professional and courteous and the work performed is always great. However, it took 1 hour and 44 minutes for an oil change which I think is a bit too long, even with a scheduled appointment. More

Pam was great to work with. She has great knowledge. I would buy again from her and fair oaks. Thank you!!! She has great knowledge. I would buy again from her and fair oaks. Thank you!!! More

The service writer said that my vehicle would be ready within a specific and it was. The most important thing was that he checked to see if the work could be accomplished in the time asked for and it wa within a specific and it was. The most important thing was that he checked to see if the work could be accomplished in the time asked for and it was. More

Professional, patient, genuinely cared about me and choosing the best vehicle and financing options for my situation. I was looking for a very specific vehicle for towing and they worked with me over choosing the best vehicle and financing options for my situation. I was looking for a very specific vehicle for towing and they worked with me over several weeks to get the exact right one. Very happy with my purchase and everyone involved in the buying process. I was even given a tour of the service department! Excellent experience. Would highly recommend. I’m now a Fair Oaks Ford customer for life! More

Our experience at Fair Oaks Lincoln was top notch! !! Pam was absolutely phenomenal!! She went above and beyond not only in the purchasing process but even afterwards. She truly cares about you and you !! Pam was absolutely phenomenal!! She went above and beyond not only in the purchasing process but even afterwards. She truly cares about you and your customer satisfaction. Pam is extremely knowledgeable in all the products, genuine, kind, helpful and is there for you 100% of the way. The atmosphere is relaxing with zero pressure. The dealership is gorgeous!! Pam, Ken and Jonathan made such a lasting impression that we will be making the 1 - 1.5 hour trip to Fair Oaks for all our needs going forward. Definitely worth the drive!! We look forward to being long time customers of Fair Oaks! Thank you to Pam for showing us how outstanding the car purchasing experience can be !! Give Fair Oaks and Pam a visit!! You will not be disappointed!! Definitely glad we made the drive out! More

Recently purchased a used vehicle with a warranty. Tire pressure alert has been on since car was purchased. Had the car checked via service after purchase and said nothing was wrong. Tire pressure k Tire pressure alert has been on since car was purchased. Had the car checked via service after purchase and said nothing was wrong. Tire pressure keeps falling on one tire. Brought in the car again and was now told that something is wrong with tire they cannot do anything. Ended up purchasing a new tire for 220.00. Nothing the dealership is willing to do. Tires per third party are fairly new and nothing they can do for me without a tire warranty/paperwork. Frustrating for a helping my son buy his first car. More

The truck was dirtier than when I brought it in. A gouge the the leather of the center console. Charged for aiming the headlights, that was unsuccessful. Charged for coolant flush, That did not w A gouge the the leather of the center console. Charged for aiming the headlights, that was unsuccessful. Charged for coolant flush, That did not work; it is still cloudy. Other service work preformed yet to be quantified. The only bright note is the service adviser was very nice. More

I ,had great salesman Will, also he was ery knowledgeable of the vehicle that I, purchased. of the vehicle that I, purchased. More

Outstanding experience. Jose was outstanding. Very relaxing experience. At no point did we feel pressured or rushed. Took his time with all our questions and in the end we Jose was outstanding. Very relaxing experience. At no point did we feel pressured or rushed. Took his time with all our questions and in the end we got the car we wanted and the price we were hoping for. Nothing but 5 stars for this experience. More