Falcone Automotive
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Satisfied repeat customers Long term customers. First purchase was a VW CC in 2011. Have leased Subaru Outback's since. Just leased the 3rd. We have always started our process w Long term customers. First purchase was a VW CC in 2011. Have leased Subaru Outback's since. Just leased the 3rd. We have always started our process with Tiffany Compton, and have come to trust her a lot! We are really glad she has been there for each purchase/lease. But everyone at Falcone is always helpful and friendly. So the experience is as good as it gets. Thanks! More
Amazing customer service I have had my car serviced here since I bought it 2 years ago. At my most recent service appointment, I hadn't realized how long the service was goin I have had my car serviced here since I bought it 2 years ago. At my most recent service appointment, I hadn't realized how long the service was going to take and had to get to a court hearing for a client. I asked my service manager to skip the car wash (which is included free) because I was going to be short on time. He went back himself to help with the service so that not only did I make it to court on time, but still got my car washed. Going above and beyond like that makes this a great place to have your car serviced! More
Great Service - Easy in and fast out. Easy in and fast out. I setup in the provided work area in the customer lounge and miss nothing from being out of the office. The staff are on top of Easy in and fast out. I setup in the provided work area in the customer lounge and miss nothing from being out of the office. The staff are on top of their game, courteous and friendly. More
Outstanding Service My 2018 Subaru Crosstrek needed body work due to a minor rear-end collision. The body shop provided me with a detailed explanation and proposal. Their My 2018 Subaru Crosstrek needed body work due to a minor rear-end collision. The body shop provided me with a detailed explanation and proposal. Their quote was both less than two other dealer bodyshops I received quotes from, and included a more thorough repair. I was able to schedule service promptly and the work was completed on time and met my expectations. More
Best Leasing Experience Ever I recently leased a Crosstrek for my Girlfriend. Everyone I came into contact with was amazing, especially Alex Moffett! He is hands down the one to s I recently leased a Crosstrek for my Girlfriend. Everyone I came into contact with was amazing, especially Alex Moffett! He is hands down the one to see at this dealership for both Subaru and VW sales. More
Falcone Service Experience Our 2005 Saab had to have a major (expensive) electronic part replaced. Worked with Dylan to figure out the best approach from an expense standpoint. Our 2005 Saab had to have a major (expensive) electronic part replaced. Worked with Dylan to figure out the best approach from an expense standpoint. He was professional, logical, and we decided that the car, despite having 170,00 miles on it, was still worth the expense to get this part replaced. We appreciate Dylan's (and Falcone's) openness and knowledge. Good job, Falcone! More
Excellent service Brought my vehicle in for a small leak. It is still under warranty and they treated me the same as a paying customer. They were quick, thorough and ha Brought my vehicle in for a small leak. It is still under warranty and they treated me the same as a paying customer. They were quick, thorough and had a nice area to hang out and wait. They had chips, drinks, donuts, and coffee available. More
My 6 Month check up on my 2018 Forrester I brought my 2018 Subaru Forrester in a six month maintenance and was very happy with the service I received and the attention of the technicians who I brought my 2018 Subaru Forrester in a six month maintenance and was very happy with the service I received and the attention of the technicians who took care of me. I just recently moved to Indianapolis from Cincinnati, OH and owned a 2014 Subaru Forrester. In September I decided to look at the 2018 models and after shopping around chose Falcone Automotive. The Sales Representative I had was very accommodating and she worked to get me a very good trade in and bottom line price on my 2018. I assumed when I needed service I would receive the same great service and I did. I highly recommend their sales staff and their service staff. More
What every dealership service should be like Been going to this dealership since I bought my car. Customer service is top notch, I like the honesty of the service advisor and the care they have f Been going to this dealership since I bought my car. Customer service is top notch, I like the honesty of the service advisor and the care they have for the customer. More
Great service This is the second Subaru I have bought from Falcone Subaru from Bert Nickelsberg. He is always extremely helpful and patient. This time I changed my This is the second Subaru I have bought from Falcone Subaru from Bert Nickelsberg. He is always extremely helpful and patient. This time I changed my mind on the color of Outback I wanted after the car had been prepped and ready for delivery. Both Bert and Jon Wilson were very nice about the whole deal and were sure that I got exactly what I wanted. I could not be happier with the car or the service I received. I always recommend Falcone Subaru to my family and friends. More