Falcone Automotive

Very Happy! One of the best new car buying/leasing experiences I have ever had. Had done some comparison shopping prior to contacting Falcone and the difference/i One of the best new car buying/leasing experiences I have ever had. Had done some comparison shopping prior to contacting Falcone and the difference/improvement in treatment as a perspective customer was definite and noticeable (and appreciated). Justin Poynter was honest, positive, not at all pushy and was also patient with any questions I had. The experience was such a pleasure that my wife is now considering making a purchase/lease from Falcone (and Justin) also. Congratulations to Falcone VW for demonstrating exceptional customer service and integrity. Shout out to Moe Abbasi in financing also. Great job! More

on time The part I ordered arrived in the time frame I was quoted. They got me scheduled the same day it arrived. Best of all, the service was completed in le The part I ordered arrived in the time frame I was quoted. They got me scheduled the same day it arrived. Best of all, the service was completed in less time than I was told. More

Would not go elsewhere Subaru Outback 2016 Here is the best part: Consistent, reliable, predicable. Those words describe every experience we have with Falcone Subaru. Her Subaru Outback 2016 Here is the best part: Consistent, reliable, predicable. Those words describe every experience we have with Falcone Subaru. Here is another thing, perhaps wonky. There are other Subaru dealers around Indianapolis, even closer to my home than Falcone. I choose to do business with Falcone because he stayed in Indianapolis, when the other dealers fled to other counties. Bob Falcone, is making a difference in our City, The taxes he pays on his property help fund the police, the library, roads, schools, etc. The other guys are grateful to be near Indianapolis to get the business, but they don't help Indianapolis. If the City dies, so will the suburbs. As a former mayor said, "You can't be a suburb of nothing." So, I support those who make our City better. More

Satisfied repeat customers Long term customers. First purchase was a VW CC in 2011. Have leased Subaru Outback's since. Just leased the 3rd. We have always started our process w Long term customers. First purchase was a VW CC in 2011. Have leased Subaru Outback's since. Just leased the 3rd. We have always started our process with Tiffany Compton, and have come to trust her a lot! We are really glad she has been there for each purchase/lease. But everyone at Falcone is always helpful and friendly. So the experience is as good as it gets. Thanks! More

Amazing customer service I have had my car serviced here since I bought it 2 years ago. At my most recent service appointment, I hadn't realized how long the service was goin I have had my car serviced here since I bought it 2 years ago. At my most recent service appointment, I hadn't realized how long the service was going to take and had to get to a court hearing for a client. I asked my service manager to skip the car wash (which is included free) because I was going to be short on time. He went back himself to help with the service so that not only did I make it to court on time, but still got my car washed. Going above and beyond like that makes this a great place to have your car serviced! More

Great Service - Easy in and fast out. Easy in and fast out. I setup in the provided work area in the customer lounge and miss nothing from being out of the office. The staff are on top of Easy in and fast out. I setup in the provided work area in the customer lounge and miss nothing from being out of the office. The staff are on top of their game, courteous and friendly. More

Outstanding Service My 2018 Subaru Crosstrek needed body work due to a minor rear-end collision. The body shop provided me with a detailed explanation and proposal. Their My 2018 Subaru Crosstrek needed body work due to a minor rear-end collision. The body shop provided me with a detailed explanation and proposal. Their quote was both less than two other dealer bodyshops I received quotes from, and included a more thorough repair. I was able to schedule service promptly and the work was completed on time and met my expectations. More

Best Leasing Experience Ever I recently leased a Crosstrek for my Girlfriend. Everyone I came into contact with was amazing, especially Alex Moffett! He is hands down the one to s I recently leased a Crosstrek for my Girlfriend. Everyone I came into contact with was amazing, especially Alex Moffett! He is hands down the one to see at this dealership for both Subaru and VW sales. More

Excellent service Brought my vehicle in for a small leak. It is still under warranty and they treated me the same as a paying customer. They were quick, thorough and ha Brought my vehicle in for a small leak. It is still under warranty and they treated me the same as a paying customer. They were quick, thorough and had a nice area to hang out and wait. They had chips, drinks, donuts, and coffee available. More

Falcone Service Experience Our 2005 Saab had to have a major (expensive) electronic part replaced. Worked with Dylan to figure out the best approach from an expense standpoint. Our 2005 Saab had to have a major (expensive) electronic part replaced. Worked with Dylan to figure out the best approach from an expense standpoint. He was professional, logical, and we decided that the car, despite having 170,00 miles on it, was still worth the expense to get this part replaced. We appreciate Dylan's (and Falcone's) openness and knowledge. Good job, Falcone! More