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Falmouth Toyota

Bourne, MA

4.9
1,915 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Bourne, MA

02532

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Showing 1,915 reviews

October 10, 2019

Excellent buying experience. Ken my sales rep knew everything about the vehicle I was interested in. He located the exact vehicle I wanted. Very pleased! More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

October 09, 2019

Always helpful, honest, timely and polite. Best dealership and service I have experienced since first owning a car. Never push services I do not need and work is always done completely and well. More

by Jmfishbein
Recommend Dealer
Yes
Employees Worked With
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Abbruzzese
Oct 10, 2019 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

October 08, 2019

I've been dealing with Falmouth Toyota for past 3 years after I leased a Rav4 Hybrid. Service has been done as scheduled while I waited in a pleasant area while work being done. When I had questions they More

by Jans
Recommend Dealer
Yes
Employees Worked With
Jesse Abbruzzese
Oct 08, 2019 -

Falmouth Toyota responded

Thank you for your business and review Jans. We really appreciate your support!

October 07, 2019

New purchase Justin Halstead was amazing. Very professional, courteous and knew every aspect of the vehicle purchased. His patience in reviewing vehicle and taking More

by Rubes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

September 29, 2019

Only place I would buy a car on Cape Cod Have been dealing with Falmouth Toyota for 12 years. This is the second automobile purchased from them. They have been only ones who I allow to servic More

by Long Time Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Nascarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Nixon
Sep 30, 2019 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your continued support. Enjoy the new SUV, we are sure it'll serve you well!

September 24, 2019

First time buying a Toyota, the sales experience was tremendous no pressure to buy unwanted or unneeded things. Justin and Mark worked seamlessly to help the dea More

by Matt D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Dennen
Sep 25, 2019 -

Falmouth Toyota responded

Thank you for your business and review Matt. We really appreciate your support and know you'll love our service department too!

September 24, 2019

fantastic the seller was very nice and accommodating. he knew exactly what i was looking for in a car and got me in a great car which im loving. the tellers fro More

by Teodora Pastuhova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2019

The most reliable service any car owner can appreciate! My scheduled maintenance and state inspection completed flawlessly. . I trust Falmouth Toyota and Taylor Voner always delivers quality service to the More

by Greg M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Falmouth Toyota responded

Thank you for your business and review Greg. We really appreciate your support!

September 23, 2019

TRD PRO It went very smooth without any pressure from the salesman.It could not have been amy better. My insurance agent did not return the papers neede for r More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Springer
September 20, 2019

Quick And Easy This is our third vehicle bought from Falmouth Toyota. They have always been great to work with and know they will be there for us in the future. Tha More

by Christopher Peterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Nascarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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