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Falmouth Toyota

Bourne, MA

4.9
1,915 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Bourne, MA

02532

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Showing 1,915 reviews

July 20, 2019

Great experience at Falmouth Toyota I would definitely recommend Falmouth Toyota. I have leased two cars from them. I will continue to use them for my future vehicle needs. Always a goo More

by Angela Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sjahfiedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Townsend Wells, Jesse Szumita, Les Pike
Jul 22, 2019 -

Falmouth Toyota responded

Thank you for your business and review. We are glad to hear we are able to meet your expectations. Thank you again, we really appreciate your support!

July 11, 2019

Superior sales and service! I was a long term owner ( 15 years) of one Subaru and loved my car, but could not get the proper service and gave up. We test drove many vehicles and More

by Ginny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Falmouth Toyota responded

Thank you for your review and business. We really appreciate your support!

July 11, 2019

Service and Sales My family has been long time customers of all employees we have dealt with for many years. Very sincere / understanding when we lost our parent's who More

by Enjoyslife02632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Cavicchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Killoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Falmouth Toyota responded

Thank you for your business and review Peggy. We appreciate your families continued support!

June 26, 2019

Hassle Free Being from Martha’s Vineyard, buying a car from a dealership is not as simple as stopping in. These guys made it easy. Buying my truck at Falmouth Toy More

by Galligan6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Falmouth Toyota responded

Thank you for your business and review. We help a lot of customers from the islands who come over especially for a new car and understand the time you're investing in it, so we try to do everything we can to make it as smooth a process as possible. Thanks again for your business, we really appreciate your support!

June 26, 2019

Very easy, no pressure car buying experience! I told Justin exactly what I was looking for (Tundra) and what I could afford for monthly payments. He was able to quickly look thru inventory, locate More

by PT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Szumita, Ian Nixon
Jun 26, 2019 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

June 22, 2019

Great sales and service experience over several years. I have purchased three (two for a relative and one for me) used cars over the past 10 years and serviced a Highlander for 8 years at Falmouth Toyota. More

by FalmouthFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sjahfiedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Les Pike
Jun 24, 2019 -

Falmouth Toyota responded

Thank you for your support and continued business! We really appreciate your support through the years.

June 16, 2019

Great car buying experience I never have enjoyed going car shopping until this most recent experience at Falmouth Toyota. Jeff wasn’t pushy at all and very knowledgeable, making More

by Sjemery1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Nixon, Jeff Cummings
Jun 17, 2019 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

June 12, 2019

Ken was great. Very calming . Made the experience easy. THIS WAS THE FIRST DEALERSHIP WE WENT INTO TO FIND A USED TRUCK. NEVER EXPECTING TO BUY THAT DAY. KEN HAD THE PERFECT FIT AND THE STORY ENDS. HE WAS More

by rcocojjfseamus2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Nixon
Jun 13, 2019 -

Falmouth Toyota responded

Thank you for your business and honest review. We really appreciate the opportunity to earn your business. I'll pass your kind words along to Ken. Thank you again!

June 11, 2019

Excellent buying experience Went to 3 other dealers and Falmouth was the only one that was competitive, honest about pricing and didn’t put the high pressure on. More

by Davwu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Andrews, Jesse Abbruzzese
Jun 12, 2019 -

Falmouth Toyota responded

We appreciate your business and review. Thank you for giving us the chance to earn your business. We really appreciate your support!

June 10, 2019

Great experience I generally dislike the experience of buying a car, but these people were great to work with. No pressure whatsoever; more than fair with my trade-i More

by Lee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Cummings
Jun 10, 2019 -

Falmouth Toyota responded

Thank you! We're so glad to hear you enjoy your time with us and got a great deal. We really appreciate your business. Enjoy the new car!

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