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Falmouth Toyota
Bourne, MA
1,915 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,915 reviews
June 09, 2019
Very pleasant and easy transaction. The dealer Jesse was helpful, informed and attentive. He explained the paperwork clearly and reviewed key features of the car. He was curtious and alw The dealer Jesse was helpful, informed and attentive. He explained the paperwork clearly and reviewed key features of the car. He was curtious and always offered coffee or water when I came in. More
by Pcb
Employees Worked With
Jesse Abbruzzese
June 05, 2019
Stress -free buying experience I had an excellent experience purchasing a pre-owned suv at Falmouth Toyota. Justin made the experience stress-free and was very easy to work with. T I had an excellent experience purchasing a pre-owned suv at Falmouth Toyota. Justin made the experience stress-free and was very easy to work with. Thank you! More
by m.manning
Employees Worked With
June 02, 2019
Falmouth Toyota was a great place to buy a certified used To I recently bought a used certified Camry from David Digravio @ Falmouth Toyota, who was referred by my long time mechanic in Martha’s Vineyard. David I recently bought a used certified Camry from David Digravio @ Falmouth Toyota, who was referred by my long time mechanic in Martha’s Vineyard. David was very professional, thorough,and patient as well. My own research not only confirmed the cars quality but also that I received a very fair price.The other people there were also friendly as well as professional. I highly recommend that you consider Falmouth Toyota, if you’re looking for a quality used car. More
by Used Car buyer, Tom
May 29, 2019
Great experience at Falmouth Toyota My wife and I had another great experience at our most recent transaction at Falmouth Toyota. For the first time we leased a Rav 4. Over the last 40 My wife and I had another great experience at our most recent transaction at Falmouth Toyota. For the first time we leased a Rav 4. Over the last 40 years our family has purchased many vehicles from the Murphy family and Falmouth Toyota. We have always been pleased with all aspects of our transactions from the sales to service.This recent lease was another success. Ken Collings and Ron Sjahfiedin dealt with the sales,John O'Keeffe the financing, and Matt Murphy was around to answer any other questions. We highly recommend Falmouth Toyota. Bob and Kathy O'Leary, Sandwich MA. More
by boleary
May 26, 2019
Great Within 24 hours I was in a brand new truck that I selected at the price I wanted. They gave me good value on my trade in and treated me with a lot of Within 24 hours I was in a brand new truck that I selected at the price I wanted. They gave me good value on my trade in and treated me with a lot of respect. More
by Tuck224
May 25, 2019
Very satisfied The whole process was seamless from the sale, finance, and the delivery of the truck. Everyone involved was friendly and professional. I recommend thi The whole process was seamless from the sale, finance, and the delivery of the truck. Everyone involved was friendly and professional. I recommend this dealership wholeheartedly. More
by Ken
May 25, 2019
New Highlander Recently replaced a leased Sequoia with a new Highlander lease. Process was very easy and stress-free. Coby was terrific to work with and Falmouth T Recently replaced a leased Sequoia with a new Highlander lease. Process was very easy and stress-free. Coby was terrific to work with and Falmouth Toyota was able to get me a better price than dealerships up in Boston. I’ll definitely be back! More
by Detail241
Employees Worked With
May 24, 2019
Great people! David Digravio is an honest and forthright salesperson. Great experience! Matt Murphy took the time to call me. Nice touch! This is my third vehicle f David Digravio is an honest and forthright salesperson. Great experience! Matt Murphy took the time to call me. Nice touch! This is my third vehicle from Falmouth Toyota. Richard Terry More
by Hippo
May 24, 2019
Happy with a Falmouth Toyota Very satisfied with our experience buying a new to us 2018 Sequoia. Justin was a great salesman making sure we understood the vehicle before we left. Very satisfied with our experience buying a new to us 2018 Sequoia. Justin was a great salesman making sure we understood the vehicle before we left. John was very helpful explaining our financing options and advising of the Toyota warranty particulars. Will definitely return for our next car purchase. More
by King1065
May 15, 2019
My Best Car Purchase to Date! Do yourself a huge favor and drive a little further to see Ken and John at Falmouth Toyota. I've never experienced such a high level of transparency, Do yourself a huge favor and drive a little further to see Ken and John at Falmouth Toyota. I've never experienced such a high level of transparency, service, authenticity, follow-through, and genuine rapport with any other dealer in 35 years of car buying. Ken made my purchase possible with a very fair deal and delivered exactly (no, more than) what he promised - a rarity these days! John handled the financing details expertly, explained everything in plain language, and made me feel totally at ease all the way through. Moreover, the entire sales process was smooth and easy, taking far less time than I anticipated; This is what a car-buying experience should be. I LOVE my 2014 Prius 3, and the dealership did an amazing job certifying the car, touching up the paint and making it better than I expected. The icing on the cake was the full tank of gas they gave me for the drive home. I'm so happy I made the drive down, and you will be, too! In fact, don't go anywhere else. Falmouth Toyota is THAT good. More
by Marc
