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Falmouth Toyota

Bourne, MA

4.9
1,915 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Bourne, MA

02532

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Showing 1,915 reviews

February 04, 2019

Best Sales Experience Ever Simply, Easy. In all my years of buying cars, this was the best experience I have ever had. I received the pricing I wanted, I committed to buying More

by Brossid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Falmouth Toyota responded

Thank you for your review and business. We are glad you had a great experience!

January 27, 2019

A Return Visit It was truly a fluke that I ended up at Falmouth Toyota. (I had just left a GMC dealer in Wrentham, MA). A work related stop took me to McArthur Blvd More

by DonB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Digravio, Keith Stanger
Feb 13, 2019 -

Falmouth Toyota responded

Thank you for your review and business. We appreciate your continued support!

January 26, 2019

Amy takes care of everything. With just a couple of emails and one dealership visit, you're out the door with your new car. I'll be back again. Thanks. More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nascarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Killoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Falmouth Toyota responded

Thank you for your review and business. We are glad we could provide a quick and easy experience for you!

January 22, 2019

Fun with Justin Justin was very helpful and courteous and very patient explaining the various options on the Highlander I could tell he enjoys people and is a real ge More

by Gemma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Nixon
Feb 13, 2019 -

Falmouth Toyota responded

Thank you for your review and business. We appreciate your support and Justin appreciate the kind words. Thanks again!

January 14, 2019

New lease When I needed to get a new car, I elected to go with a lease. Much to my delight and days after my original transaction was completed, I was informed More

by BvG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Abbruzzese
Feb 13, 2019 -

Falmouth Toyota responded

Thank you for your review and business. We do believe that honesty is the best policy!

December 26, 2018

Go DIRECTLY to Falmouth Toyota and talk to Ron Sjahfiedin I went to 8 different dealers including a Toyota dealer closer to where I live on Cape Cod only to find bate and switch techniques , dishonest, manip More

by ChefKevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sjahfiedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Falmouth Toyota responded

Thank you for your review and business. We appreciate your support!

December 19, 2018

5 Purchases I live in Wellfleet, and Falmouth Toyota is about an hour away. I drive by other competitors in Orleans and Hyannis to get there. The first time dow More

by FTFAN221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I thought it was John O'Brien, maybe O'Keeffe?, David Digravio
Feb 13, 2019 -

Falmouth Toyota responded

Thank you for taking the time to visit us from Wellfleet and giving us the opportunity to earn your business. We appreciate your time and review!

December 18, 2018

Jeff is top notch My experience with Jeff and this dealership was so good I could cry. If you are lucky enough to live here near Falmouth Toyota then I wouldn’t recomme More

by Afio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Cummings, Derek Ditmars
Feb 13, 2019 -

Falmouth Toyota responded

Thank you for your review and business. I'll pass along the accolades to Jeff, Derek and Justin.

December 18, 2018

10 out of 10 I hated car dealerships before I came to Falmouth Toyota. I always was disappointed and discouraged leaving dealerships thinking I would never find a More

by Skisurf365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Falmouth Toyota responded

Thank you for your review, business and kind words. We really appreciate your support!

December 18, 2018

SUV Purchase Coby Signs and John O'Keefe and the rest of the team are great. Been a customer since 2006. Great service department. They really care and want the More

by LLffej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Signs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Falmouth Toyota responded

Thank you for your review and business. We appreciate your continued support!

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