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Falmouth Toyota

Bourne, MA

4.9
1,983 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. The Murphy family has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Tony Martino led our top quality Service Department from 1990-2025 and Dave Carson - our Parts Manager has been keeping parts for repairs and accessories stocked since 1996. There are also veteran Sales Associates like Ken Collinngs, Ronnie Sjahfiedin, and Brian Nascarella - each with decades of Toyota experience, Joanne Brandrup - our welcoming receptionist since 1989, and Mike Conroy - our General Sales Manager has been keeping everything on track since the start in 1982! Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and many have been with us for several years. They are all professionals who treat each customer with respect. We don't play games or waste your time, meaning you won't have to speak with multiple different sales managers trying to get the best price. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. If you're looking for Toyota service and repair, Falmouth Toyota has been voted best Service Department several times due to our fair and honest practices with some of the best technicians in the business. Our Certified Master Diagnostic Technicians have dedicated themselves to years of schooling, classes and passing a final exam to the benefit of our customers! Our mechanics have many decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs. You'll also be pleased to know we don't encourage our technicians to recommend any service work that you do not need. It is all about building trust between our customers and the dealership where you know that we can fix your Toyota right the first time.
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290 MacArthur Blvd

Bourne, MA

02532

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Showing 1,983 reviews

August 30, 2025

Our vehicle purchase was a first at this dealership. Everyone was kind, cordial and very helpful. The purchase process was reasonably efficient. There was no high-pressure by anyone. The dealership buil More

by Patrick
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Killoran
Sep 02, 2025 -

Falmouth Toyota responded

Thank you for your business and review Patrick. We appreciate your support and are glad to hear you enjoyed your visit with us!

August 11, 2025

We've purchased several new and used cars from Falmouth Toyota, and it's always been a great experience. There's no high-pressure salesmanship, and it really feels that they are genuinely interested in mat More

by gmoose.fap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maeve Twomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Falmouth Toyota responded

Thank you for your continued business and review. We really appreciate your support!

July 26, 2025

I came in to buy a new vehicle in an added cost color which was not in stock. Within a half hour they located a vehicle and gave me a timeframe for delivery. More

by Carguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Ferreira
Jul 28, 2025 -

Falmouth Toyota responded

Thank you for your business and review. We appreciate your support and patience while locating the vehicle you wanted!

July 23, 2025

Arrived for my appointment taken right away. Service was excellent, efficient and just as promised More

by Plselm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brissell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

July 20, 2025

They were very helping in explaining all the benefits that Toyota provides over other car dealers! More

by chelsea312
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Ron Sjahfiedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Falmouth Toyota responded

Thank you for your business and review. We are happy to hear you got the information you needed to make an informed decision. We really appreciate your support!

July 06, 2025

The dealership was very clean and welcoming. There was no pressure to buy and they spent extensive time with me and my children finding the best option within our budget. More

by jessica_maguire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Falmouth Toyota responded

Thank you for your business and review Jessica. We really appreciate your support!

July 05, 2025

This is the second car I've bought from Ken -- he's very helpful and friendly. He patiently guided me through all the bells and whistles that were new to me, and I really appreciated how he arranged for th More

by jmcfadden92
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rider Cavallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Falmouth Toyota responded

Thank you for your continued business and review. We really appreciate your support!

July 05, 2025

Extremely happy with Ken Collings, the salesman. He was courteous and knowledgeable. He took the time to explain the new features on the vehicle. I was disappointed that the dealership could not More

by Jasper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Halstead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Falmouth Toyota responded

Thank you for your business and review Jasper. We really appreciate your support!

June 16, 2025

Falmouth Toyota is by far, the best dealership I have ever been to. Maeve, the salesperson, and the rest of the team, were very friendly, professional, knowledgeable and accommodating. They are not a h More

by openseason1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Cavicchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maeve Twomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

June 16, 2025

I have done business with Falmouth Toyota for years and just purchased my third new car. My sales representative Coby Signs was very helpful, patient and kind. In the past years I have been more than sati More

by bvaladecc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coby Signs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
Jun 23, 2025 -

Falmouth Toyota responded

Thank you for your continued business and review. We really appreciate your support! Enjoy the new car.

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