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Family Hyundai
Tinley Park, IL
9,343 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,343 reviews
Verified CustomerSeptember 09, 2023
Helpful and glad the service Dept text you updates On the status of your car. the status of your car. More
by MATTHIASSTACY67
Employees Worked With
Other Employees :
Ken in service, Tom Salin, Eric Kratschmer
September 09, 2023
Awesome service department. The staff is very friendly and takes the time to go over my vehicle service requirements each time i bring in my Tucson. Although the service departm The staff is very friendly and takes the time to go over my vehicle service requirements each time i bring in my Tucson. Although the service department is super busy, they do their best to accommodate me for my oil changes. I have been servicing my Hyundai's with Family since 2007, and can say they are one of the best around. I have purchased 4 Hyundai's from this dealership , and now all my friends have done the same. A special shout out to Michael K, TJ, Collin and Crystal. You guys are the best !!!! More
by coolstuff91
Employees Worked With
Other Employees :
Crytsal, Eric Kratschmer, Sonata Bartkus
September 09, 2023
Excellent experience with purchasing my 2023 Hyundai Elentra. I have only owned Hyundai vehicles since my first car purchase and this has been the best dealership I have encountered within the last 10 y Elentra. I have only owned Hyundai vehicles since my first car purchase and this has been the best dealership I have encountered within the last 10 years. Thank you. More
by TIFFANY011990
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
September 08, 2023
Christine is great! We came in just to look around a bit with no intention to buy anything. She was so knowledgeable about the cars, even the ones that weren’t Hyundai. We came in just to look around a bit with no intention to buy anything. She was so knowledgeable about the cars, even the ones that weren’t Hyundai. She took her time with us, never rushed, answered all our questions, wasn’t pushy. It felt like having a simple conversation instead of buying a car. By far the best experience I’ve ever had at any dealership. I was at ease the entire time. Even when it was time to negotiate, she was was transparent with the pricing and took the time to break it all down and explain the tax savings I would get with my trade in. If you’re looking for a vehicle, new or used, come to this dealership and ask for Christine. She’s the real deal. More
by Lmiller050990
Employees Worked With
Christine Dewitt
September 08, 2023
Everyone is great, really professional, and I always know my car is well taken care of. 5 stars!! my car is well taken care of. 5 stars!! More
by ASIA1318
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
September 07, 2023
Too long to get an appointment. Good Service but takes forever to get your car in there. Good Service but takes forever to get your car in there. More
by VFALSEY
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
September 06, 2023
Didn't make it home and check engine light came on. Took it back and they cleared the code without fixing it. Didn't make it home and light came back on. Now gotta take it elsewhere because I don't tru Took it back and they cleared the code without fixing it. Didn't make it home and light came back on. Now gotta take it elsewhere because I don't trust them to do what they're suppose to do. More
by SHAWNSTUBBS217
Employees Worked With
Kenneth Begeske 0 stars
