Family Hyundai

I had an excellent and efficient service when I brought my car in for service with Kenneth Begeske. my car in for service with Kenneth Begeske. More

It was hard to find your way around inside the shop. I received a text telling me I had refused suggested services, when no one had spoke to me about them. They called me and told me I missed my appoi I received a text telling me I had refused suggested services, when no one had spoke to me about them. They called me and told me I missed my appointment after I had already picked up my car after servicing. Very disorganized. Not friendly. More

I brought my car in for a engine diagnosis. Everything the tech took apart for the diagnosis, he didn't put it back together right. My car came.into Family Hyundai without a check engine light Everything the tech took apart for the diagnosis, he didn't put it back together right. My car came.into Family Hyundai without a check engine light on and a gasket leak. My car left there with a check engine light on, misfire, over gapped sparkplug, and a valve cover leak. When I complained about it, they just looked at it and did nothing, blaming it on engine failure. Spark plugs don't gap themselves. Very Shady And the way some of the advisors and service managers talk to customers..... More

Mike majors was excellent in helping me resolve the issue with my vehicle. He was very friendly and assured me my car would be fixed and it was! He was patient and very helpful which is much appreciated from with my vehicle. He was very friendly and assured me my car would be fixed and it was! He was patient and very helpful which is much appreciated from this customer! More

Amazing customer service. Colin and Parker both addressed my service needs in a timely manner. Colin and Parker both addressed my service needs in a timely manner. More

They are fair, customer oriented and do good repairs. Ken, Crystal and Tom very courteous and polite. Gabriel and Frank drivers very courteous. Ken, Crystal and Tom very courteous and polite. Gabriel and Frank drivers very courteous. More

I love they customer service. . very polite... nice dealership.. this dealership has the best service . very polite... nice dealership.. this dealership has the best service More

The service agent is horrible, lacks responsiveness to updates, calls, knowledge and customer recommendations. I went a month and a half w/o a car due to failed communication. updates, calls, knowledge and customer recommendations. I went a month and a half w/o a car due to failed communication. More

Service took 3x as long as initially estimated. My car wasn’t charged during the service (which other dealerships noted as the reason they couldn’t service my vehicle), and only the recalls were ad My car wasn’t charged during the service (which other dealerships noted as the reason they couldn’t service my vehicle), and only the recalls were addressed, not my normal maintenance. More

The man who took my details for my car was fantastic. ..very nice and polite. He had added a note to check a problem out that I had and after car was done it explained what they found.. plus he went over ..very nice and polite. He had added a note to check a problem out that I had and after car was done it explained what they found.. plus he went over the things that were done on car. More