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Family Hyundai
Tinley Park, IL
8,752 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,752 reviews
Verified Customer
Helpful February 21, 2023
Again , great service. Courtesy, professionalism, concern for my car issues. I plan to continue with your service with my car. Courtesy, professionalism, concern for my car issues. I plan to continue with your service with my car. More
by Joe Gordon
February 20, 2023
My vehicle is new the second vehicle I buy from Hyundai and my new vehicle had a oil leak and the fact that I had to bring it back several times for the problem just don’t sit well with me and my new vehicle had a oil leak and the fact that I had to bring it back several times for the problem just don’t sit well with me More
by JAYYSKIDZ99
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
February 20, 2023
Great customer service and fast service. Serviced both of my vehicles in the same week and service was great Serviced both of my vehicles in the same week and service was great More
by jacqulawre
February 20, 2023
Awesome service department very good peopleto take your car to get service. Professional in all aspects car to get service. Professional in all aspects More
by TRFCHASE
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
February 20, 2023
Great condition for the company and the other departments good service all around excellent customer service good service all around excellent customer service More
by derrick.olive
Employees Worked With
February 20, 2023
Everyone was friendly and Every thing went well and efficient with dropping off my vehicle and picking it up. I was just surprised and disappointed that they did not wash my vehicle when I picked it b efficient with dropping off my vehicle and picking it up. I was just surprised and disappointed that they did not wash my vehicle when I picked it back up. More
by Tanya
Employees Worked With
Crystal
February 20, 2023
I didn't find the staff very friendly. water unavailable unless you were able to hunt down a salesman. My car was given a wash but not dried so then it just dried dirtier than when I arr water unavailable unless you were able to hunt down a salesman. My car was given a wash but not dried so then it just dried dirtier than when I arrived, it was all very spotted. they did not vacuum it out either, which I thought they would have included. I bought a new car and had no washer fluid in it, I have not checked to see if it was filled it this time. I despise my local Hyundai dealer which is Webb Hyundai so I drive 40 minutes out of my way to your Hyundai, which is where I purchased my car. I'm not quite sure if that drive was worth my while. I had asked for a car to do my errands and or to be dropped off, neither were available. I had requested this when I booked the appointment and I told that it was not a problem. I was able to get water from Austin, a salesman, he was very nice. More
by BB1266
February 19, 2023
I picked up my car after it was in service for few weeks, for it not to be cleaned at all. I am not asking for full service, but it would be nice to get into a clean and vacuumed car. It still had part tag for it not to be cleaned at all. I am not asking for full service, but it would be nice to get into a clean and vacuumed car. It still had part tags in the passenger seat :( More
by astokl2000
Employees Worked With
Matt
