Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
8,732 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership
View Awards

8101 W 159th St

Tinley Park, IL

60477

Directions

Filter Reviews By Type

Showing 8,732 reviews

February 11, 2023

They were very efficient and work was completed in a timely manner. Will use for all my service Ned’s More

by Teenhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2023 -

Family Hyundai responded

It's great to hear that Michael was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

Helpful
February 11, 2023

The customer service and willingness to spend the time to listen to your concerns is excellent. More

by BPRHEINWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

Helpful
February 11, 2023

Mayweather is an excellent salesperson. Great customer service. Very nice.i would recommend him to other clients More

by VARNERTINA56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

Helpful
February 11, 2023

Had talked to Mike Major when engine stalled and needed a tow. Was friendly and helpful. Was also a help in getting a loaner until my car was done with the engine replacement. More

by Scotttheriault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Scott, and we look forward to working with you again.

Helpful
February 11, 2023

Al in customer service is great! Very accommodating. Not always available. The service center needs to get hm help. More

by Michelecna85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Report | Print
Feb 12, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom, Colin, and our team, and we look forward to working with you again.

Helpful
February 11, 2023

The service department works very hard and they come through every time; The service department is always busy and these guys work very hard More

by elzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Feb 13, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

Helpful
February 10, 2023

Dealership is all talk, no action. Hyundai and thier dealerships don't stand by thier products. More

by CARLKRIVANEC
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Family Hyundai responded

Carl, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Helpful
February 10, 2023

Skip is a very good sales person I'm happy to have brought my second car from him. More

by timnaward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonata Bartkus
Report | Print
Feb 12, 2023 -

Family Hyundai responded

Tim, Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Skip, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
February 10, 2023

Great service is a standard at Family Hyundai. EVERYONE is friendly, courteous and professional from start to finish. More

by DKHURLEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The nice guys out in the shop., Tom Salin
Report | Print
Feb 12, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Michael, Tom, and our team. We're glad to hear we delivered such a great experience!

Helpful
February 10, 2023

This dealership was very courteous and handled my vehicle in a timely manner for it to be a Saturday. More

by ttaylor722
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Report | Print
Feb 12, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bryan met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

Helpful
1
...
143
144
145
...
874