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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,331 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,331 reviews

June 15, 2023

Service was great. Everybody was helpful. Everything was done that I wanted to have done very pleased with everything More

by OVERTAKERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin, Eric Kratschmer
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Jun 15, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

Jun 15, 2023 -

OVERTAKERS responded

Yes, you are number one in my eyes. I will continue to be a customer

June 15, 2023

Everyone I worked with on the purchase of my new vehicke was fantsdtic. I plan to continue to work with this dealership for any future service or vehicle purchases. More

by Sgrig76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 15, 2023

Family Hyundai service department is great. Ken provided great and timely service. He was friendly and had me in and out on time. More

by Joanne PLASKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Jun 16, 2023 -

Family Hyundai responded

Thank you, Joanne, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 15, 2023

Very friendly ;down to earth helpful and accommodating while still professional. By the time you leave you feel like family. Fitting name More

by tammy29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

June 14, 2023

Excellent and knowledgeable service always! New makeover looks great too! Super friendly advisors that are kindly. More

by barnesgj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Jun 14, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 14, 2023

They are very professional and polite. My car was done in a timely manner. I have no complaints More

by TROBINSON2511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 14, 2023

There's a good reason Adam Ghouleh is "Salesman of the Year" two years running. The coolest salesman I've ever had the pleasure of dealing with. Highly recommend! More

by CMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. It's great to hear that Adam was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 14, 2023

Only place I have gone since 2007 I trust Tom and the entire crew Thanks More

by KHERN678
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Jun 15, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 14, 2023

He was indifferent to my engine issues I had video showing an issue and he stated since the scan came back clean, he said there was nothing he could do. More

by NOEMAIL3
Recommend Dealer
No
Employees Worked With
Service manager
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Jul 08, 2023 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 14, 2023

I was planning to order a Hyundai palisade when I was told they were adding a $3000 dealer markup. I will be passing on utilizing this dealership for any reasons in the future. More

by JasonJ
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Kim DeVries
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2023 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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