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Family Hyundai
Tinley Park, IL
8,703 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,703 reviews
October 07, 2022
Jahia rocks! She gets 1000 stars from us. Always a smooth process at Family Hyundai. She gets 1000 stars from us. Always a smooth process at Family Hyundai. More
by wallywaldorf22
Verified CustomerEmployees Worked With
Other Employees :
Jahia Miller, Tom Salin
Helpful October 07, 2022
What a place for auto service customer service is at its best management ,sales service writers you named it !! best management ,sales service writers you named it !! More
by m.branch2345
Employees Worked With
October 06, 2022
Shannon and Brian were great to work with. Shannon said the Amazon gray would be a slick color and I agree. Brian went out of his way to show me the features of the Tucson. Shannon said the Amazon gray would be a slick color and I agree. Brian went out of his way to show me the features of the Tucson. More
by adam.perry.pglq
Employees Worked With
Brian casey, Shannon Garreffa
October 06, 2022
Your customer service is terrible. Unable to schedule maintenance for my car because you didn’t answer my call 6 times over a 3 week period. Left voicemails each time with no return ca Unable to schedule maintenance for my car because you didn’t answer my call 6 times over a 3 week period. Left voicemails each time with no return calls to schedule service. So I drive 45 minutes to show up to get an oil change and only able to get service after talking to a manager who seemed like he didn’t care to be there. Wouldn’t even turn around to talk to me and was very rude in our interaction. I will not be buying my next car from this dealership More
by PDagys
Employees Worked With
Don’t know name of manager
October 06, 2022
My representative that helped was very helpful and I was able to get out in well under 2 hours which was what I was told the original wait time was. able to get out in well under 2 hours which was what I was told the original wait time was. More
by jstewart855
Employees Worked With
Jahia
October 06, 2022
I love the people they are caring and understanding and treats their customers with well treats their customers with well More
by JSIMMONS2104@GMAIL.COM
Employees Worked With
October 06, 2022
From beginning to end extremely pleasant and informative. I even had to add a service that wasn’t scheduled and the gentleman whose name I can’t remember was super helpful! He also told me 2 hour wait but it I even had to add a service that wasn’t scheduled and the gentleman whose name I can’t remember was super helpful! He also told me 2 hour wait but it actually was a little under that. I have no complaints great people great service! Thank you all for your professionalism. More
by Latrice
