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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,291 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,291 reviews

September 10, 2022

My service representative was very courteous he kept me informed of what was going on and how long the service will take I was very pleased thank you More

by Florine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 09, 2022

Great service and friendly staff Tom salin took great care of me. Thank you Tom More

by Mrpicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri, Tom Salin
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Sep 10, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Tom had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

September 09, 2022

Customer service is top notch with Tom in service! Thank you so much! Will be back! More

by dperajica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Sep 10, 2022 -

Family Hyundai responded

Thank you for your very kind review. Tom and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

September 09, 2022

Nice dealership But having to schedule oil change book 60 days ahead in not convenient More

by PVANSTEDUM
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 10, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Matt was able to help, and we hope to see you again!

September 09, 2022

Everyone is very helpful! The necessary work needed completed in excellent time. Thank you very much! More

by MOM16615
Recommend Dealer
Yes
Employees Worked With
Did not use sales department
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Sep 10, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

September 09, 2022

Check-ins are unexpected and very appreciated! My entire experience with Family was great! Not pushy, knowledgeable and received the highest offer for my trade in. Bonus! I love my Genesis and I c More

by cmoriarity4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Cory Keller
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Sep 10, 2022 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new Genesis, and let Corey and Maverick know if we can be of any more assistance!

September 09, 2022

The site is a full service facility, and my first experience was positive. It appears that you have the customer in mind. Keep up the good work. More

by TVSMITH1033
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Branch
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Sep 10, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Mike and our team appreciate your business and hope to see you again soon!

September 09, 2022

The service I got was great! It unfortunately took 5 weeks to get an oil change which is crazy. I only waited because it was free. More

by PKELLY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2022

I got what I needed done quickly and efficiently. I appreciated the friendly customer service. More

by mdech13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2022 -

Family Hyundai responded

It's great to hear that Carlos was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

September 08, 2022

Austin helped us a lot, very honest and he don’t sugar coat. Transaction was very smooth and fast More

by ALLANREYSANTOS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Osabuohien
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Sep 08, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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