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Family Hyundai

Tinley Park, IL

4.4
8,750 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,750 reviews

June 08, 2022

Fast and efficient service! Love my Hyundai! Mike and all the service people were very helpful More

by ISLANDNUGARUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Jun 09, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

June 08, 2022

I went to get my brakes fixed and they take me quick that was awesome. However I am still having problems with my brakes, I have been waiting for them to call me back for two days. I am surprised with the s More

by cmoorefaith2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Colin and our team, and we look forward to working with you again.

June 08, 2022

This is a really really good Service and they are really respectful and the best dealer in Illinois. More

by Aymanalhussan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Jun 09, 2022 -

Family Hyundai responded

Aymana, We appreciate your business and our team looks forward to serving you again soon!

June 07, 2022

My car was almost out of oil and didn’t really have antifreeze in it. I wasn’t told about either. More

by sheenacarter1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember the name on the paperwork
Jun 11, 2022 -

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 07, 2022

I have been coming to this dealership for years. Friendly and helpful staff! Keep up the excellent service! It took longer but with Post COVID I’m sure with limited staff required patience on my par More

by teach170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 08, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 07, 2022

Jerry was amazing. He was not pushy at all, also he was very informative. He made the experience pleasant. More

by kjswallow
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Family Hyundai responded

Thank you so much for your kind words for Jerry, and for taking the time to leave us this wonderful feedback!

June 07, 2022

The oil change was done quickly! I was in and out in under an hour. Great service as usual! More

by SHELBYG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jun 08, 2022 -

Family Hyundai responded

Thank you so much for your excellent review, Shelby! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

June 07, 2022

Really fast on paper work. Good costumer service and I can say convincing. I’ll go back definitely More

by OVIDIUMAHA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Osabuohien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 07, 2022

Family. Hyundai is an excellent place to do car business the front office The back office service needs a little bit more tweaking other than that I highly r More

by SUKALDANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
4.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Joe Panici, Eric Kratschmer
Jun 08, 2022 -

Family Hyundai responded

Daniel, thank you for the kind words for our service department! We look forward to sharing your comments with them, and don't hesitate to let us know if we can be of further assistance.

June 07, 2022

Quick, friendly and reliable service! They took care of my recall, they also check another issue. My car runs great! More

by angiearte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

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