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Family Hyundai

Tinley Park, IL

4.4
9,291 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,291 reviews

September 06, 2022

Mark and his mgr Tony were very responsive to our needs and honored everything they promised. Very good experiece More

by tlewis227
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Sep 07, 2022 -

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

September 06, 2022

Ricky is such an amazing sells man. He understood the kind of car I needed for my family most of all the quality and financial situation for the car I needed. Family Hyundai had a great More

by Lilloveskenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Sep 07, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Ricky to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

September 06, 2022

The wait was long. However the person who spoke with me through the entire process was extremely nice. More

by MICHALENA1396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. Please let us know if we can be of any more assistance.

September 05, 2022

Although I didn’t have an appointment the service was quick compared to other dealerships More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

September 05, 2022

I only buy my cars here because of the service department. I am always taken care of with kindness and respect and of course my car is always taken care of More

by greeneclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

September 05, 2022

Dealership is clean and spacious. The service staff who assisited me with oil change was very accommodating even if i let her know that i am running late to my appointment. She stil More

by JANE_JDV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadiah
Sep 05, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 04, 2022

Very professional, and made my car buying process very simple and easy. Would highly recommend More

by BILL.KISSANE92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 04, 2022

Everything went great from start to finish. Mayweather made sure I was put into a safe and secure vehicle. While being inside my budget. More

by phillips.mirchel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Mayweather and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 04, 2022

Nice and fast service . My only issue was the long appointment date! Matt was very helpful. Will be back in December . More

by darlenemcmillian15
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 05, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 04, 2022

I do love my 2018 Hyundai and the sale service at that time, but this review is solely about the service department. Whether it’s a scheduled oil change or walk-in, the service center always has us waitin More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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