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Family Hyundai

Tinley Park, IL

4.4
9,295 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,295 reviews

September 04, 2022

Very professional, and made my car buying process very simple and easy. Would highly recommend More

by BILL.KISSANE92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 04, 2022

Everything went great from start to finish. Mayweather made sure I was put into a safe and secure vehicle. While being inside my budget. More

by phillips.mirchel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Mayweather and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 04, 2022

Nice and fast service . My only issue was the long appointment date! Matt was very helpful. Will be back in December . More

by darlenemcmillian15
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 05, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 04, 2022

I do love my 2018 Hyundai and the sale service at that time, but this review is solely about the service department. Whether it’s a scheduled oil change or walk-in, the service center always has us waitin More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 04, 2022

This was probably best and easiest new car purchase I've made. No pressure to purchase the car or any add ons. Austin was a great salesperson to deal with, patiently answered all of our questions and was al More

by CARGALIK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Austin Osabuohien
Sep 05, 2022 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Austin met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 04, 2022

Staff are friendly and courteous. I generally drop off my car. Im notified with any issues or when service is complete. More

by annpease1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 03, 2022

From the internet sales specialists (Shannon, Courtney & Haley), to Mayweather the salesperson that met me when I walked in and ultimately helped me close the deal, to Al the tire & wheel guy, to Joe the fi More

by sonjevity1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Mearns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Shannon Garreffa, Haley Nebelski
Sep 05, 2022 -

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 03, 2022

Had appointment and was was taken as soon as I arrived Called as soon as my car was ready very happy with the service More

by Andello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Sep 05, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

September 03, 2022

Nice people clean place. Wait time is a bit long especially when your vehicle is ready More

by Djwhitted1879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Nebelski
Sep 05, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We do appreciate your patience! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 03, 2022

Car was in the shop for over 145 days, 140 of those were without a loaner. We were paying insurance for a car we couldn't drive for 5 months. More

by RafalB
Customer Service
Recommend Dealer
No
Employees Worked With
Crystal
Sep 08, 2022 -

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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