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Family Hyundai

Tinley Park, IL

4.4
9,329 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,329 reviews

May 19, 2022

I been going to family Hyundia for over twenty years the people that work there are great I never have a long wait More

by SHELIAECHOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Edward , Tom Salin
May 20, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 19, 2022

Oil Change was completed timely and accurately including courtesy vehicle inspection of tires, battery, brakes, and fluids. More

by anointedanez27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
May 19, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 18, 2022

Great customer service and quick and easy in and out. Very fair pricing for my repairs. More

by kenrakas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

May 18, 2022

Never have to return to correct service, done right the first time and leave with a clean car. More

by Shoediva70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowic
May 19, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 18, 2022

Excellent care, gave all information on the vehicle, answered all my questions, answered my questions regarding finance More

by MANNYDEL0882
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, Manny, and let us know if we can be of any more assistance!

May 18, 2022

They listened to the issues I was having with my car and then we're very professional and kind about servicing my vehicle and recommending a salesman who was Ricky Gucci who I really enjoyed working with a More

by MMARTELLO326
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom and Mike in service.
May 19, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 17, 2022

First appointment I made with them was for an oil change and gas door not opening on my brand new car. First opening they could give me was 2 MONTHS out! Then had car towed to dealership because my brand n More

by annmariedolan77
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 17, 2022

Service is great, nice atmosphere to be waiting for car. I would highly recommend dealership. More

by Juandb72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 17, 2022

I'm In Shock last Thursday went back in after having my Oil Changed by them Was having a issue w/ front driver's door. They ordered a switch it took 15 days I finally called them initially she said 3 days More

by RHONDACHERISE69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Crystal Duran
May 21, 2022 -

Family Hyundai responded

Thank you for bringing this to our attention, Rhonda, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

May 17, 2022

I did have an appointment without one it would be hectic. Very busy-but pleasant and helpful.Everyone explained what was being done to my car.Always come back for service here because I bought my car here.It More

by CAROLPARKS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal, Duran
May 18, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Carol, for choosing Family Hyundai.

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