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Family Hyundai
Tinley Park, IL
9,339 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,339 reviews
April 07, 2022
Good service. Everyone was very helpful and friendly. I would come back and recommend this place. Everyone was very helpful and friendly. I would come back and recommend this place. More
by t.toyman5
Verified CustomerEmployees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
April 06, 2022
The experience at Family Hyundai is excellent! Every employee has been friendly, not overly pushy, and has taken the time to answer all my questions! I have hated and avoided dealerships; Family H Every employee has been friendly, not overly pushy, and has taken the time to answer all my questions! I have hated and avoided dealerships; Family Hyundai made the purchase and the service appointments of our Koni a pleasure! Thank you More
by LORIEMURPHY1970
April 06, 2022
I stopped last minute (4pm) to get an oil change that was an oversight and due. I was skeptical it was even capable for same day , I decided to leave and would be done following day , but upon my surprise an oversight and due. I was skeptical it was even capable for same day , I decided to leave and would be done following day , but upon my surprise I was called before closing it was complete . Both Porter boy and Advisor Crystal were very professional and very exceptional. Love the great service , Thank you Family! More
by mrjbedolla0622
Employees Worked With
Crystal Duran
April 06, 2022
I was disappointed tht Matt had left for the day and apparently didn't let anyone know abt my car. I sat there from 3:30 til almost 6pm and found out my car had been done and nobody let me kno. I had to apparently didn't let anyone know abt my car. I sat there from 3:30 til almost 6pm and found out my car had been done and nobody let me kno. I had to ask someone about it.It was only there for an oil change. More
by sherry.stengel
Employees Worked With
I didn't work with any of these people.
April 06, 2022
Nice and calm atmosphere. Everyone was friendly. Used social distance and made sure I was comfortable to work with them without a mask. Everyone was friendly. Used social distance and made sure I was comfortable to work with them without a mask. More
by zykiab
Employees Worked With
April 06, 2022
Well the whole experience was really rough. Our sales guy Mike Major was really rude. They had my car for 74 days. Never called to update me on what was going on with my car. I had to keep ca Our sales guy Mike Major was really rude. They had my car for 74 days. Never called to update me on what was going on with my car. I had to keep calling to find out for weeks.Then the car was dead when we picked it up. We asked what was wrong with the car & Mike Major acted like it was an inconvenience to tell us. Very rude & hostile. More
by CMO4RLS
Employees Worked With
April 06, 2022
Tom and Michael in service were very helpful in getting my vehicle serviced. They are great to deal with my vehicle serviced. They are great to deal with More
by tombaldwin13
April 06, 2022
Customer service was Great even without having a schedule appointment with you guys....Thanks Family Hyundai appointment with you guys....Thanks Family Hyundai More
by TONDALAYGRAY
Employees Worked With
Other Employees :
Tom Salin, Joe Panici, Eric Kratschmer
April 05, 2022
Our experience there was great. We would recommend ours sales guy to anyone looking to buy a car. We would recommend ours sales guy to anyone looking to buy a car. More
by jwiller1971
Employees Worked With
