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Family Hyundai

Tinley Park, IL

4.4
9,339 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,339 reviews

March 30, 2022

Very friendly people we were asked if we needed help as soon as we got in the door, nice and clean More

by jgrutza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 30, 2022

Everyone was super helpful and friendly. They eased the stress of buying a car, especially in today’s market. More

by JDEPEDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Mar 31, 2022 -

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

March 30, 2022

Things went well at this visit for the most part. It wasn't a long wait to compete the oil change. More

by solidiphi3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Mar 31, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

March 30, 2022

Service is top notch. The car always gets back to me washed. The waiting area is clean. More

by BDOWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Mar 31, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 30, 2022

Great staff and Service. I've owned Hyundai autos for over 25 years. Great car. More

by Same
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Mar 31, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 30, 2022

The service is excellent. They really focus on the issues that you maybe having with your car. More

by criekiaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Mar 31, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 30, 2022

Everyone was polite and very helpful and understanding. If I asked a question to answer that properly where I would understand it. More

by ANDREA-MORRISSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Tom Salin, Eric Kratschmer
Mar 31, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 30, 2022

The sales representative Mayweather Shorter was the best, respectful, friendly, devoted, experienced hardworking and quick. More

by SMITCHELL06137
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Mayweather was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

March 29, 2022

The Service Center staff here is always courteous, knowledgeable and professional. I highly recommend them. More

by anitamdodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Anita, and look forward to your next visit.

March 29, 2022

As always Tom and team did a wonderful and exceeded expectations. Keep up the great work! More

by DALP15706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 29, 2022 -

Family Hyundai responded

It's great to hear that Tom was able to help you out once again. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

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