Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,324 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership
View Awards

8101 W 159th St

Tinley Park, IL

60477

Directions

By Type

Showing 9,324 reviews

October 15, 2024

Jo Ana did a great job in andwering my questions and setting up follow-up maintenance appt. More

by optimalrlty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo ana
Report | Print
Oct 16, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Jo Ana and our service team appreciate your business and hope to see you again soon!

October 14, 2024

Great experience from start to finish. We bought a Tucson Limited from George "Skip" Hasenjaeger. He made the process easy and he was very professional and courteous. We will be back there More

by paintingpluschicago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with George here at Family Hyundai. We appreciate your business and hope to see you again soon!

October 13, 2024

I appreciate the service Family Hyundai provides. It was an incident with my tire where someone cut it, and I had to rush to them to get another tire. I had no appointment, so they took me in without More

by GORDON.TERESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Family Hyundai responded

Thank you, Teresa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

October 12, 2024

had a very nice salesman Chris powers he went above to help us made the process easy More

by BONA41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Powers
Report | Print
Oct 13, 2024 -

Family Hyundai responded

Thank you so much for your kind words for Chris and for taking the time to leave us this wonderful feedback!

October 11, 2024

The dealership is not honest they lie they go back on their word they’re slow. I will never go back or recommend that dealership to anyone. More

by normanclark19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ Schmitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 11, 2024

I appreciate the friendly service especially from Kenneth and Jo Ana who were very helpful and gracious. More

by andyleahy47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Ana Gonzalo & Ken Begeske
Report | Print
Oct 12, 2024 -

Family Hyundai responded

Thank you for your very kind review, Andy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

October 11, 2024

they tried to give me a high interest rate on my loan. when I said I would go with my credit union suddenly they came in with a much lower rate showing they would try and screw me as much as than could! More

by ELWOODJERRY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Lupo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Palomares
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 10, 2024

Everything was done as requested and done promptly. Would recommend dealership to other Hyundai owners. More

by tbgarfield269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 10, 2024

Got my car repaired, when I asked about a sensor that wasn’t originally included in the estimate, I was told by the service manager (Michael) that he had been corresponding with Allstate about replacing More

by gryan316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Family Hyundai responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 09, 2024

Was very professional and courteous got right to the problem and handled it very quickly and got my vehicle back to me. Thank you More

by RUSSANDZOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Family Hyundai responded

Thank you, Russ and Zoe, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

1
...
39
40
41
...
933