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Family Hyundai

Tinley Park, IL

4.4
9,271 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,271 reviews

January 28, 2022

The best and quickest service I had in a while and very friendly and great customer service More

by funches73
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Jan 29, 2022 -

Family Hyundai responded

Thank you for taking the time to leave us a five-star rating. We appreciate your business. Our team looks forward to serving you again soon.

January 28, 2022

I drop off my car, I did not have an appointment and they still great care of me. Great job guys ! More

by JDPAT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. We appreciate you taking the time to share your feedback. We're glad we were able to help, and we hope to see you again!

January 28, 2022

Excellent service as usual. Inspected my vehicle and gave me prompt notice of issues that required immediate attention. Notified me as soon as my vehicle was done. Quick and professional. More

by MICHAEL.MCCULLOUGH5799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai. We truly appreciate your business, Michael, and we look forward to having you as one of our valued customers for years to come.

January 27, 2022

The big differance in dealerships is. The people that represent the company. Family hyandi people make the differance. More

by JOHNHORRAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Family Hyundai responded

John, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 27, 2022

This was our third car purchase from Kristi Feinberg and we have been very happy with every one. More

by JYNX414
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Family Hyundai responded

We are very happy to hear that Kristi provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2022

I've purchased several cars from Family Hyundai over the past 11 years. My most recent experience was just as good as all of the past ones. Austin, Al and Joe are all top-notch associates that will go out More

by jsdust
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Austin Osabuohien
Jan 26, 2022 -

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 26, 2022

After attempting three times to make an oil change appt, they let me drive in ad they took care of me the same day. More

by lauriejans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Family Hyundai responded

Laurie, Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

January 26, 2022

Although it took a long time to get this appointment regarding the recall, service was excellent. More

by k.malatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 25, 2022

Had a wonderful experience with this dealership in purchasing our Santa Cruz. Recently had a heating issue and Al was quick in helping us get it taken care of. More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 25, 2022

The service department staff at Family Hyundai was once again great. The repair on my Sonata required an overnight stay and I was given a loaner vehicle to drive for the day. The repair was completed on More

by joewachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Jan 25, 2022 -

Family Hyundai responded

Thank you, Joe.We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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