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Family Hyundai

Tinley Park, IL

4.4
9,273 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,273 reviews

January 22, 2022

Ricki is the best, always very helpful. Even after the purchase of my vehicle he continues to be available to answer any and all questions. Thanks Sandie More

by sandie26x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Im so sorry I forgot the name of the girl in service who took care of me-she did an amazing job and was very thoughtful of my time.
Jan 23, 2022 -

Family Hyundai responded

Thanks, Sandie, for sharing your thoughts about your experience with Ricki here at Family Hyundai. We appreciate your business and hope to see you again soon!

January 22, 2022

TOM SALIN IS THE REASON I HAVE MY SERVICE WORK DONE AT FAMILY HYUNDAI. HE IS VERY KNOWLEDGEABLE, HELPFUL, AND ALWAYS PLEASANT! More

by JMCASEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 23, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Tom is always able to help, and we hope to see you again!

January 21, 2022

Have bought cars and had them serviced for 13 years nothing but a first class dealer . will be back to purchase and have all my service done More

by JICHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Jan 23, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 20, 2022

From finding our vehicle to delivery they were honest and open. We purchased a previously driven vehicle, very basic and affordable and they all treated us very kindly. No games, no surprise charges, somewha More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Jan 20, 2022 -

Family Hyundai responded

Thank you, Joe, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 18, 2022

George “Skip” made this buying process so easy. I’m so glad that he was the person to greet me when I walked in. I have bought plenty of cars and he is the only one who did pressure me into getting a car More

by Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Skip and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2022

The service Department always has my car ready in a timely manner. Tom Salin is awesome! More

by chiefyboy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 17, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

January 16, 2022

Service was done in a timely manner. There was an issue Service was done in a timely manner. There was an issue with the scheduling on their end and they got my vehicle serviced. More

by tishimself
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 15, 2022

Always a pleasure working with Colin. He goes above and beyond to help the customer. Great customer service. More

by Rosse742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 15, 2022

The girl who took care of me in October was to submit a claim to Hyundai, she never did anything even after following up with her four week later. Tom Salem is an outstanding person who took care of the More

by rbrizgys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 16, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tom delivered such a great experience!

January 15, 2022

Wonderful service. Mike Majchrowic helped me. I arrived early in the morning, 7:30 a.m., and was transported to my home and picked up when service was completed at approximately 3:00 p.m. Good experience! More

by jis622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Majchrowic
Jan 17, 2022 -

Family Hyundai responded

We are very happy to hear that Mike and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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