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Family Hyundai

Tinley Park, IL

4.4
9,277 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,278 reviews

December 28, 2021

Always friendly and helpful people when I come. The service and professionalism are the reason I’ve been a customer for over 20 years. More

by sonata_sprain0x
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Dec 29, 2021 -

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

December 27, 2021

Super efficient and professional. The staff is very friendly and helpful with all questions I had. More

by CALEBBRUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Family Hyundai responded

Caleb, Thank you for your business and this review. We're happy to hear Kristi and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 27, 2021

Carlos was a pleasure to deal with. He was prompt returning calls and honest to deal with. I will recommend to others. More

by garga39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Carlos and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 25, 2021

Service was very attentive and the sales team made the process better. PJ did a great job expl More

by scsmith8111
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Smith
Dec 28, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. PJ and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 24, 2021

We love this dealership. They are all nice folks and hard workers. It’s a pleasant experience to come here. ❤️ More

by NANA19507842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Dec 28, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 24, 2021

Great service department! Super courteous, helpful and friendly staff! Got my vehicle back washed and even vacuumed after the service was done. Thank you for a great service! More

by Sonata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Dec 28, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 23, 2021

Friendly, knowledgeable, courteous, informative, non pressure, and caring…… the purchasing experience was pleasurable and they never were negative regarding their competition…. They let their presentati More

by DEANREFAKES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Panici, Chris Powers
Dec 24, 2021 -

Family Hyundai responded

Congratulations on your new purchase, Dean! Thank you for sharing your thoughts about your excellent experience with Family Hyundai. We appreciate your business and hope to see you again soon!

December 23, 2021

As always, my service experience was excellent at Family Hyundai. Tom S., my service advisor, kept me updated on the status of the work that needed to be done, along with the condition of my vehicle before More

by sonataguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Dec 24, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your great experience with Tom here at Family Hyundai. We appreciate your business and look forward to having you as one of our valued customers for years to come.

December 23, 2021

Maurice Branch was an outstanding salesperson. He kept in touch with me while we waited for the car I ordered to be delivered. The day of delivery he was thorough but also patient with my questions. He took More

by PEGMALO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Branch Excellent
Dec 24, 2021 -

Family Hyundai responded

Thank you for your feedback on your recent visit to Family Hyundai. I'm glad to hear that Maurice was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase! Please let us know if we can be of any further assistance. We're always happy to help.

December 23, 2021

Wonderful experience, no pressure, let the vehicle sell itself, knowledgeable, courteous, friendly, informative personnel that I dealt with. More

by RPOWELL65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Dec 24, 2021 -

Family Hyundai responded

Wow, thank you so much for taking the time to leave us this fantastic five-star review. We're thrilled that you found your experience with us to be a positive one. We appreciate your business and look forward to having you as one of our valued customers for years to come.

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