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Family Hyundai

Tinley Park, IL

4.4
9,331 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,331 reviews

September 06, 2024

Ive had my car in there at least 4xs for a oil consumption test. Motor is garbage and still won’t replace motor. There is a memo out there that the motors 2015-2019 were shot. Why am i going thru More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Casey
Sep 06, 2024 -

Family Hyundai responded

Hi, Jason. Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 06, 2024

Very helpful with car and answer all our questions. Mr Saldana to all my friend. More

by TONY_HANEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Saldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Family Hyundai responded

Thank you for sharing your experience with us, Tony! We're happy to hear it went well with Giovanni and we truly appreciate your feedback.

September 06, 2024

Gio was very helpful during his sell. Thank you for your great service. I am satisfied More

by GAREEHARPER
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Saldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. Giovanni and our team appreciate your business and hope to see you again soon!

September 05, 2024

Great service! I will continue to use the services at Family Hyundai for my future needs. More

by DAD23R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 04, 2024

Everyone at the dealership was very helpful and willing to please us. Our salesman Skip was a great gentleman in every way. Will definitely recommend him. More

by JOANMILLER5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Family Hyundai responded

Thank you for choosing Family Hyundai, Joan! Your feedback and rating mean a lot to us. We'll pass along your compliments to Skip, and we hope to see you again!

September 04, 2024

Ken was absolutely fantastic. Went above and beyond with his service and was really sweet More

by WNTTOBEHAPPY1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Sep 04, 2024 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Ken was able to help, and we hope to see you again!

September 03, 2024

Reliable service. I'm glad to be a part of the Hyundai family and I appreciate the discounts. More

by ec662752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

September 01, 2024

Fast friendly service. Easy to schedule service. Clean well stocked waiting room. They go above and beyond More

by JIMBRANN174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Saldana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business, Jim, and hope to see you again soon!

August 31, 2024

Great, outstanding, very polite and courteous, very professional, considerate, sensitive to the customer needs. Thanks More

by EVERETT.WARNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Dabaco
Aug 31, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 31, 2024

Staff were very friendly and knowledgeable I received a ride back home and to the service center to pick up my car while it was being serviced. I will continue to have my car serviced at Family Hyundai. More

by canl50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

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