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Family Hyundai

Tinley Park, IL

4.4
8,774 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,774 reviews

February 10, 2021

Fast and efficient! Colin did a great job. The only negative was that I wish a car wash was included with my oil change. Mine needed it! More

by Peter Quill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Family Hyundai responded

Peter, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Hopefully next time, we can get your car washed :)

February 09, 2021

Colin explained everything needed for my car when I wasn't sure what to have fixed first. There were four items I wanted done, but didn't have a lot of money. He suggested things that were critical now More

by kmblacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai. We appreciate you taking the time to leave us this great feedback, and five-star review! We're glad Colin was able to help and demonstrate our commitment to great service. We hope to see you again soon!

February 09, 2021

I came in super late. My appointment was at five and I was 2 hours late. They all welcomed me in with no problem! I asked for Kim which whom I’ve had prior conversation with and she warmly welcomed me and More

by Deena Willingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman, Joe Panici
Feb 09, 2021 -

Family Hyundai responded

It's fantastic to hear that Ricky and the team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Family Hyundai, we look forward to your next visit!

February 09, 2021

good service!--I have always had good service from this dealership-this is my 3rd car from them---an Accent, a Tucson and now this Venue More

by BSMURAWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
reuben kelly
Feb 09, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope you'll enjoy your new Venue!

February 09, 2021

Great Sales staff, easy to work with ! Austin was great to work with, understood my needs, and challenges. thanks for making this buying experience great... More

by rbrice122400
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Osabuohien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Austin. We're glad to hear he and the team delivered such a great experience!

February 09, 2021

Excellent customer service all the way around! I got the best automatic starter for my car and Hyundai put me in a loaner until my car was ready. All actions timely as my car was ready!! More

by Disbman123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Family Hyundai responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 09, 2021

Always a good experience , cost was good because it was a recall service is always great . I would like to see like a rewards program. More

by mbrown708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

February 08, 2021

I am highly satisfied with what I walked away with. My dealer was very accommodating and really worked to find a car that worked with my price range. More

by mcfadden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 08, 2021

Mike has always been personable and professional whenever my car needed service and is a 5-Star service advisor. Noting negative to say about Mike. However, It would be greatly appreciated if Family Hyunda More

by HankM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Family Hyundai responded

Hank, Thank you for your business and this review. We're happy to hear Mike and our team was able to serve you and demonstrate our commitment to great service. We appreciate hearing you felt Mike was a "5-Star service advisor". If there is anything we can assist you with in the future, please let us know.

February 07, 2021

I was blamed me for having a non functional cable just bought this new Data cable 3.2 usb gen 2. No help at all. More

by YeyitoRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Schultz
Feb 24, 2021 -

Family Hyundai responded

Yeyito, We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly.

Feb 17, 2022 -

YeyitoRN responded

I tried it was not fixed

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