Family Hyundai

I have always get the best service n I’m please. If I think of buying another vehicle it will be from you thsnkyou If I think of buying another vehicle it will be from you thsnkyou More

I had a seamless interaction and everything went smoothly. I can safely say I would recommend Omar to all of my friends and family. Thank you for your professionalism. smoothly. I can safely say I would recommend Omar to all of my friends and family. Thank you for your professionalism. More

Very disappointed. 2 hour wait for an oil change. Our previously service station did an oil change and car wash for $65.00 and were usually done in half an hour, with 2 hour wait for an oil change. Our previously service station did an oil change and car wash for $65.00 and were usually done in half an hour, without an appt. $88.00 for an oil change seemed excessive. Received an inquiry about our opinion about your service, and was given the reply “well this isn’t Jiffy Lube”. I don’t need sarcasm when I’m paying for a simple service. Has changed my opinion about Hyundai for the worse. More

Poor customer service I felt like I am the dealership and they are the customer they are the customer More

Fair Well, he was a fair kinda guy all I went for was to get service.....I was told by Mike I needed to have my rotors change which now I know. I told him at another time. So he was a very fair & nice guy. get service.....I was told by Mike I needed to have my rotors change which now I know. I told him at another time. So he was a very fair & nice guy. ?? More

Customer service was very helpful, they determined all the inspections were needed to make completed the inspections were needed to make completed More

Dishonorable sales/service practices. I came in for a piston soak when my car was still 10k miles under the extended warranty sold by the dealership. I was told to come back after 100 I came in for a piston soak when my car was still 10k miles under the extended warranty sold by the dealership. I was told to come back after 1000 miles. Apparently, they told me to come back "at" 1000 Miles. When I came back, my car was only 60 miles past the extended warranty and they had to re-do the piston soak. This is when they clarified it had to be "at" 1000 miles. After coming back at 1000 miles, they told me my car failed the engine test and I need a new engine but it won't be covered under the extended warranty and it's my responsibility to pay. Notes were not written on my invoice on when to come back. I am aware Hyundai recently had a class action suit for questionable business practices, so maybe that's the route I will need to go. More

Loved the service at Family Hyundai Could not have been more pleased with the with the work done and the fantastic service group. more pleased with the with the work done and the fantastic service group. More

Bryan Schultz was excellent. The lady who came out to greet me and tag my truck while I was in the service line was great also. An hour and twenty minutes and I was on my way hom The lady who came out to greet me and tag my truck while I was in the service line was great also. An hour and twenty minutes and I was on my way home. More

Service was pretty quick and car was washed at the end Service department was friendly Service department was friendly More