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Family Hyundai
Tinley Park, IL
9,353 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,353 reviews
August 24, 2024
I've been getting my Hyundais serviced at Family for over five years now and have always found my experiences to be very positive. From the service manger to the cashier all have been very helpful and courte five years now and have always found my experiences to be very positive. From the service manger to the cashier all have been very helpful and courteous. The courtesy ride service always appreciated, driver Frank is a very nice man. More
by ayrshire2
Verified CustomerEmployees Worked With
Other Employees :
Geno Calabrese service manager was great
August 23, 2024
Every time I deal with your dealership I really get good care and good service they keep me advise on what's going on. care and good service they keep me advise on what's going on. More
by sawalker
Employees Worked With
August 23, 2024
When I brought my car in about an oil consumption test, I was given different information than I was over the phone. Oops! I saw my car sitting in the lot, oil change completed. After 15 minutes I asked o was given different information than I was over the phone. Oops! I saw my car sitting in the lot, oil change completed. After 15 minutes I asked one of the office men if he could help him. He said he could not and I needed to speak to the man I initially dealt with. That man was on the phone trying to help another customer resolve an issue. About five minutes later I asked another man if he could help me and he said he couldn’t. I then found a young man who offered to help me, got my invoice from the man still busy on the phone, and gave it to me so I could pay my bill and get my car. It took a total of 20 minutes to find someone to help me and not brush me off. There needs to be somebody assigned to help customers regardless of whether they initially dealt with them. horrible, horrible customer service. More
by idreamof56
Employees Worked With
How am I supposed to know their names?
August 22, 2024
From the moment I walked in. ..Jo Ana greetings were very pleasant. She asked me to come and have a seat at the counter while she does her assessment on my truck. ..Jo Ana greetings were very pleasant. She asked me to come and have a seat at the counter while she does her assessment on my truck. More
by Bimmy82
Employees Worked With
Jo Ana
August 20, 2024
Service center provided adequate service and dis the job right in a decent amount of time right in a decent amount of time More
by msusmaras
Employees Worked With
August 19, 2024
Great place with honest personalities. We received what we asked for and were not pushed to buy more.. We received what we asked for and were not pushed to buy more.. More
by PAUL@FORMAINC.COM
Employees Worked With
August 19, 2024
Service people were knowledgeable and i felt they did a good job on my car good job on my car More
by EZOUCH
Employees Worked With
August 18, 2024
Every time I enter the dealership I get a friendly warm greeting. The place has a homey feeling and never feel like they don’t have time for me and my questions. greeting. The place has a homey feeling and never feel like they don’t have time for me and my questions. More
by FCHEX01
