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Family Hyundai

Tinley Park, IL

4.4
8,711 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,711 reviews

December 13, 2019

Car sale Service was fine, and courteous. The car,however, was not ready when I came in to pick it up and will have to wait for the mechanic's report on Monda More

by Mjpmcnicholas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Family Hyundai responded

Thank you for the candid feedback. We appreciate all feedback and will work on our time management.

December 13, 2019

Express Oil Change Came in for an oil change and tire rotation. Everything was just fine. Got done in about an hour. Be back again in six months More

by rsteph6010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We are thrilled to hear that your experience at our dealership was wonderful.

December 13, 2019

12/13/19 Oil Change Always a pleasant & no hassle experience. I arrived on time for my appointment and was greeted as soon as I pulled in. I was out the door in about 1 More

by drogers33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Family Hyundai responded

Thanks for your detailed feedback, we appreciate it!

December 13, 2019

Best experience ever!!!!!! My experience purchasing my 2020 Tucson was painless and very enjoyable. Every employee at the dealership did their part to make everything run smooth More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Kelly Kuckelman
Dec 16, 2019 -

Family Hyundai responded

Thanks for your detailed feedback, we appreciate it! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

December 12, 2019

Very kind Man Colin was helpful and insightful. He wasn’t just trying to push a sale. This time of year can be stressful for some, though it is the most beautiful t More

by MARIA_RAYSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Family Hyundai responded

Maria, thank you for your positive feedback and for mentioning Colin. We are glad to hear that he was able to assist you.

December 12, 2019

Car vibration Although we had a snag in our repair TJ Schmitt took control to make sure we were completely satisfied with our experience. We are on our 3rd vehicle More

by LJSUMP10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt and Cryatal
Dec 16, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

December 12, 2019

Appointment is useless Had an appointment for the ecu reprogram recall at 9:45. Got there 9:30 and ha d to fall in line outside. Car was not seen till 11am. Had to pay for u More

by N Mode
Customer Service
Recommend Dealer
No
Employees Worked With
Dont know
Dec 16, 2019 -

Family Hyundai responded

We apologize that you had an unpleasant experience. We would like to discuss this further with you, please do not hesitate to contact our Service Manager, TJ, at your convenience. You can reach him at 888-834-9474.

December 12, 2019

Car Purchase Kristi was very helpful for my first car purchase. They were always willing to answer any questions I had about buying a car. They weren't pushy about More

by TKAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Family Hyundai responded

Thank you for the pleasant feedback! We appreciate it.

December 11, 2019

1st oil change 2nd car i've bought from family. have been going to family for years. have enjoyed working with tom. great service. will be back again More

by BAPUTYRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Dec 11, 2019 -

Family Hyundai responded

Thank you for the positive feedback. We are glad to hear that Tom was able to assist you.

December 11, 2019

New Purchase Fair, Friendly, and a great company to work with Adam worked with us to get a great deal. I will suggest this dealer to my friends More

by TOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Family Hyundai responded

Thank you for your kind words and for mentioning Adam! We appreciate it.

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