Family Hyundai

Genesis G70 3.3T Everyone was very helpful and the buying process was faster than I expected. We got t he G70 at a great deal and a relatively low APR. Everyone was very helpful and the buying process was faster than I expected. We got t he G70 at a great deal and a relatively low APR. More

I debated giving less but was being fair due to COVID-19. First off let's state the good parts they did do the touch up they owed me on my paint in a timely manner or 3 days. The pickup was easy and it was n First off let's state the good parts they did do the touch up they owed me on my paint in a timely manner or 3 days. The pickup was easy and it was no hassle. Now the issues I found starting day 1 I come in and I have a Genesis g70 the genesis rep send me over to the new guy to get checked in get my loaner and so on. This is fine however the new guy is unsure how to issue me a loaner and so on and his coworkers didn't seem to want to help told him I'm busy and just wait a minute now note there is 3-4 reps and only 2 customers currently at 9am. The genesis reps proceeded to call his current customers while new guys tries to check me in while another rep down the isle is having a personal phone call about someone's mother in law that I can over hear instead of helping new guy check me in. 45 minutes pass and I'm still waiting and the guy can't issue me the genesis rental as he was trying to do so through the hyundai rental which then the Genesis rep chimes in and tells him.why does he need that car just go find another hyundai to which I spoke up and said its most likely due to the fact I own a genesis. At this point the genesis rep decides to check out the rental for me in a matter or 2 minutes. The service was sloppy and the reps just seem to not care until it is needed and communication is none existent from sales to service etc. Every time I have to call and ask whats the update, did you guys do this etc and for me to buy the "luxury" and be treated this way really makes me question the level of care provided. More

Grease oil and filter and some odds and ends Mike is always so wonderful. The reason we buy Hyundai is because of his service. He keeps us informed of everything as it happens and things are done Mike is always so wonderful. The reason we buy Hyundai is because of his service. He keeps us informed of everything as it happens and things are done right. More

Walked in and was assisted right away. The deal was quick and easy, very pleasant staff as well. I love my car and they made sure everything was safe for me. and easy, very pleasant staff as well. I love my car and they made sure everything was safe for me. More

Fast and sufficient! The service will tell if my experience was excellent/ worthy again. I still believe that the mechanics are the best and in the state. experience was excellent/ worthy again. I still believe that the mechanics are the best and in the state. More

Feeling that I was important and matter This has been the most AWESOME car buying experience I ever experienced. I am a 52 year old woman and I didn't feel that I was being rushed making my This has been the most AWESOME car buying experience I ever experienced. I am a 52 year old woman and I didn't feel that I was being rushed making my decision on which vehicle to purchase. Larry Edwards was my Salesman an every question I had he answered assuring that I understood exactly what I needed to know about the vehicles and how much I was spending. There were times I asked him the same questions 2 or 3 times (lol) and he patiently answered my questions again. As a female purchasing a vehicle alone it can get challenging sometimes but I am here to say FAMILY HYUNDAI proved that is a myth for women to be taken advantage of when purchasing a vehicle. Thanks to you all for truly living up to the meaning of FAMILY! I am forever now a FAMILY MEMBER of FAMILY HYUNDAI :) More

Service was great, and the way you’re doing thing so we can safe is outstanding. Things was clean people there really took care of me. Thanks can safe is outstanding. Things was clean people there really took care of me. Thanks More

Family Hyundai Great experience at Family Hyundai. The staff that work in the back room are what makes this place worth it. They put the "family" in Family Hyundai. Great experience at Family Hyundai. The staff that work in the back room are what makes this place worth it. They put the "family" in Family Hyundai. More

Great Place to do Business I found Family Hyundai to be friendly place, extremely clean and the staff were personable. The service I received deserves 5 stars. From the time I I found Family Hyundai to be friendly place, extremely clean and the staff were personable. The service I received deserves 5 stars. From the time I walked into the service area Bryan took care of checking what service needed to be done, quoted any cost so I understood everything upfront and the actual service staff had my car ready in under an hour. To me that is very impressive. I will for sure continue to do business with this dealership. More

The service I received was 5 star. Feom the minute I called to the time I left I alwayse had somebody talking to me. I would recommend this establishment to anyone. called to the time I left I alwayse had somebody talking to me. I would recommend this establishment to anyone. More