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Family Hyundai

Tinley Park, IL

4.4
9,338 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,338 reviews

February 26, 2020

Staff is great, service is quick, and enjoy the danish/coffee while I wait. I didnt get the name of the young lady that assisted me in service dept but she was very nice and helpful. More

by mariclzd
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 26, 2020

Family Hyundai is the best dealership I have ever dealt with We once tried another Hyundai dealership and we found them to be elusive, kind of sneaky and upset with us when we didn't want to buy the car they wer More

by Mullbauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A female employee came to me first, visually checked my car and politely referred me to Tom., Tom Salin
Feb 26, 2020 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Tom and the service team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 26, 2020

So glad I made the trip to Family. I could of gone to Ettleson so much closer to home. Jerry Lacy was so knowledgeable, friendly and helpful. Love my Santa fe and loved the price. Thanks Courtney fo More

by LALAKUNK57
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney, Joe Panici
Feb 26, 2020 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Jerry, congratulations on your new Santa Fe! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 26, 2020

Everyone there was great. Tom was the main guy that took care of me. All of the porters were friendly and on time. The whole experience was excellent. More

by Kcondon
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 26, 2020 -

Family Hyundai responded

Thank you, it's great to know that Tom and the team provided such excellent service! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 26, 2020

New car purchase All employees addressed our needs and made the purchasing the SUV an enjoyable experience. Alex was very helpful and easy to work with during the pro More

by hammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Goldman, Alex Baszaral, Amy Kuckelman
Feb 26, 2020 -

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that Alex had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 26, 2020

Family Hyundai has been consistently on point. I've been doing business with this Dealership since 2005. I want to give a special thanks to Candy at cashier Station she's always has a wonderful personality More

by charleeb68
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Leon Goldman, Eric Kratschmer
Feb 26, 2020 -

Family Hyundai responded

Hi Charles, Thank you so much for your excellent review, it's wonderful to hear from a long-time customer! We are so glad that we had the opportunity to work with you for all these years, and we are thrilled that you've found your experience with us to be a positive one at Family Hyundai. We look forward to seeing you again soon!

February 25, 2020

Overall good experience. But... Sales kept telling me how great of a deal I got. It was ok deal. Paperwork took 1.5 hours which seemed a bit long. More

by marlonwiegmann
Recommend Dealer
Yes
Employees Worked With
Alex Baszaral
Feb 25, 2020 -

Family Hyundai responded

Hey Marlon, Thank you so much for taking the time to share your feedback with us. We are happy to hear that you had an overall positive experience and apologize if the wait seemed a bit long. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 25, 2020

oil change courteous and fast service car was done much faster than i expected. one of the better service departments that I've been to. Would recommend. More

by jcamp681
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 25, 2020 -

Family Hyundai responded

Thank you, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai!

February 25, 2020

Family Hyundai Hits It Out of the Park Again! We appreciate the profession attention that is provided on every visit to the service department. This time it was for a 75k mile service. We are co More

by aluering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Family Hyundai responded

Thank you for your wonderful feedback! We're happy to hear that you had a positive experience here at Family Hyundai not only this time, but on multiple occasions. Please don't hesitate to reach out if we can assist you with any other automotive needs!

February 25, 2020

I am always pleased with the service I receive. The service rep was very helpful and solved what I thought was a problem. It’s fixed. Thanks again Colin. More

by BARBARAJ8627
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Kuckelman
Feb 25, 2020 -

Family Hyundai responded

Thank you, Barbara, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin took good care of you. Thank you for choosing Family Hyundai, we look forward to seeing you again!

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