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Family Hyundai

Tinley Park, IL

4.4
9,334 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,334 reviews

February 11, 2020

Always reliable and efficient I popped in for my oil change and Tom reminded me to get the tires rotated. Service was quick and efficient, Thank you, I wouldn't think of bringing m More

by LISADURKIN1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 12, 2020 -

Family Hyundai responded

Thank you for the kind and wonderful review. We are happy to hear that Tom was able to help make your experience great!

February 11, 2020

Remove, repair scratches on my vehicle. I had minor scratches on the hood of my Sonata. Colin Simmons assisted in setting up an appointment to have the scratches buffed out and he had the pr More

by Greg C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Family Hyundai responded

Greg, thanks for your detailed review! We are happy to hear that Colin was able to help make your experience better.

February 10, 2020

Our experience was excellent from the moment we stepped on the lot until we signed all of the paperwork! It was a great and easy experience! More

by WALSHTREACY
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

February 10, 2020

I had a great experience at Family Hyundai. Everyone we met with displayed great customer service. We were in and out quickly with great satisfaction. More

by MICHAELM1189
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Family Hyundai responded

Your business means a lot to us! Thank you for your kind words.

February 10, 2020

do your homework befor coming in search the internet and have copies is what you have found. negotiate from there. if you have the evidence of competition pricing and your trade value More

by r.augustyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Family Hyundai responded

Thanks for the kind words!

February 10, 2020

Great service Service department is great, staff was very friendly and helpful. The facility was clean and everything was done professionally and in a timely manner More

by KPORZEL13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We are thrilled to hear that your experience at our dealership was wonderful.

February 09, 2020

Excellent buying experience. Have purchased all our family vehicles from Family Hyundai! They truly are family! Big thanks to Graham & Larry! We will be back!!!! More

by SKOWRONKA01
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Feb 12, 2020 -

Family Hyundai responded

We appreciate your kind review! Thank you for mentioning our staff members who were able to help make your experience wonderful!

February 09, 2020

No the worse experience ever every since I had this 2016 Hyundai Santa sport I had problems with it. The to top it off Al the customer relation Manager. kept calling me to bring my vehicle in for a remote s More

by LATRICE.J34
Recommend Dealer
No
Employees Worked With
Adam Ghouleh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Goldman, Alex Baszaral, Sam Wallace
Feb 12, 2020 -

Family Hyundai responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

February 09, 2020

Mike Majors has been my service advisor for years. He lets me know which service items are safety concerns and should be resolved sooner rather than later and those that can be addressed at a later date. More

by Hank
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Family Hyundai responded

We appreciate your kind words! Thank you for mentioning our staff member, Mike, who was able to help make your experience so great!

February 08, 2020

Had great customer service and they checked out everything and told me what was wrong and crystal was awesome . job well done Ms J.K More

by ladyj1534
Recommend Dealer
Yes
Employees Worked With
Crystal
Feb 12, 2020 -

Family Hyundai responded

Thank you, your business means a lot to us.

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