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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,335 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,335 reviews

December 28, 2023

It’s awesome and thanks for giving good deals really appreciate it with to give me good car More

by Himanshu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
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Dec 29, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

December 27, 2023

All I can tell you is this is the best place to go when you need a new car. Everyone there is great. Kristi Feinberg,and George Hasenjaeger both did such to help make my new car experience such a good one. More

by CAGNEY66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Family Hyundai responded

Thank you, Diane, for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

December 24, 2023

We have purchased 4 vehicles from Family Hyundai and Kristi FEINBERG has been involved and has Always been a knowledgeable, courteous, and enthusiastic salesperson. My son and daughter-in-law also boug More

by Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Family Hyundai responded

Thank you for your very kind review, Ann. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

December 24, 2023

Best experience in ever had in a long time . Thank you so much for the service More

by jenideortiz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Dec 27, 2023 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

December 23, 2023

Everyone I met at the dealership was nice and were interested in making the process as painless as possible. More

by HONDAFIT15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
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Dec 27, 2023 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 23, 2023

This is at least the 8th or 9th car we have bought at Family Hyundai and all from Kristi Feinberg. We are always 100% sure that we always get the best deal by going to this dealer. There maintenance de More

by CAROLYNJK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Family Hyundai responded

Thank you so much for your wonderful review, Carolyn! We are thrilled that Kristi had the opportunity to provide you with great service. We thank you for choosing Family Hyundai!

December 21, 2023

Family Hyundai and its staff is well worth revisiting for future purchases I want to thank Omar for being a true professional and very caring More

by jhruska35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
Report | Print
Dec 21, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Omar met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 21, 2023

Your service is very competent. I have never had an issue dealing your staff at Family Hyundai! More

by RAPACKID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Dec 21, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

December 20, 2023

CANNOT SCHEDULE MAINTENNANCE WITH A PHONE CALL OR ON LINE. DROVE IN AND WAS TOLD WITHOUTAN APPOINTMENT IT WOULD BE LONGER.NEW CAR, WITH FREE MAINTENANCE FOR 3 YEARS, THEY FORGOT TO DO THE TIRE ROTATION More

by RICHCAJKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DID NOT GET HIS NAME..
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Dec 24, 2023 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 20, 2023

Family Hyundai really does a great I really love my Santa Fe A special shout out to Adam the salesman at family Hyundai he does such a great job I will definitely refer family members and friend to family More

by DEANNA.BARRON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Family Hyundai responded

Thank you, Deanna! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new Santa Fe, and we look forward to continuing to serve you in the future!

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