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Family Hyundai
Tinley Park, IL
9,338 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,338 reviews
December 02, 2023
True old school customer service. I'm very pleased with my experience. I am recommending this dealership to everyone! I'm very pleased with my experience. I am recommending this dealership to everyone! More
by QWMOM123
Verified Customer
December 02, 2023
As always a professional and attentive service provided. Work was delivered and preformed as one expects from Family Hyundai. Work was delivered and preformed as one expects from Family Hyundai. More
by QUOVADIS7777
December 01, 2023
Collin did a excellent job, and he is one of the best in the industry. the industry. More
by rmach111
Employees Worked With
December 01, 2023
No pressure salesmen, smooth process to buy car, no back and forth when negotiating price, good deal on trade in. and forth when negotiating price, good deal on trade in. More
by Dh
December 01, 2023
Not the service level I would expect from a Genesis dealer. When you pay for a premium car, you expect premium service. Instead it feels like a cheap dealership. Next time I’ll buy a BMW or Audi. dealer. When you pay for a premium car, you expect premium service. Instead it feels like a cheap dealership. Next time I’ll buy a BMW or Audi. More
by jpriley75
Employees Worked With
Don’t know who I worked with. That’s how poor the service is.
December 01, 2023
Great service at Family Hyundai as usual. That’s why I keep coming back. Sad to see Tom is gone from service but hope he is enjoying his retirement That’s why I keep coming back. Sad to see Tom is gone from service but hope he is enjoying his retirement More
by MUGUAM
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
November 30, 2023
Ken Begeske is very customer oriented and thorough when it comes down to answering questions and identifying issues that need to be resolved. Thank you for having staff like Ken working with you because it comes down to answering questions and identifying issues that need to be resolved. Thank you for having staff like Ken working with you because it makes visiting your dealership an extremely more pleasant experience than at previous dealerships I've been to. Keep up the great work!! Dan Wilkins More
by D. Wilkins
Employees Worked With
Ken Begeske - Service Dept
November 30, 2023
I have been using the service since 2014. The staff is courteous and professional always. The staff is courteous and professional always. More
by MIRA.GUESSDAVIS09
Employees Worked With
November 30, 2023
The atmosphere inside the dealership was very comforting. The vehicle we wanted was onsite, negotiating was easy and not time consuming. The salesperson was knowledgeable and friendly. Throughout the experie The vehicle we wanted was onsite, negotiating was easy and not time consuming. The salesperson was knowledgeable and friendly. Throughout the experience everyone was friendly and respectful. More
by FCHEX01
Employees Worked With
Other Employees :
Salesperson Jaclyn
November 29, 2023
It's OK. Too long a wait, and I was only getting a recall done. No one came told me about other issues till I ask if my car was done. Appointment time 1:30, I Too long a wait, and I was only getting a recall done. No one came told me about other issues till I ask if my car was done. Appointment time 1:30, I got there at 1:10 I left out at close to 4:00pm. More
by louloubarr55
Employees Worked With
Don't remember any names
