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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,498 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,498 reviews

February 13, 2024

The customer service was good. The prices were too expensive. The workmanship was good. Thank you More

by ATALARICO7959
Recommend Dealer
Yes
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Feb 13, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 13, 2024

Waited a long time for the appointment then waited 30 minutes to check in. Otherwise everything was good More

by JOHNOB1
Recommend Dealer
Yes
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Feb 13, 2024 -

Family Hyundai responded

John, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

February 13, 2024

Had purchased a battery and had some recall work done. Service person was very accommodating. Work was done in about 2.5 hours. More

by Thomas Granoski
Recommend Dealer
Yes
Employees Worked With
IDK .I know he has been working there for awhile. He was at the first desk as you walk into the service writer area on the day I had the car serviced.
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Feb 13, 2024 -

Family Hyundai responded

Thomas, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 13, 2024

Mayweather Shorter made me feel very comfortable and was very informative. Being a new widow, I didn't feel pressured into buying a new vehicle. Mayweather set up my Blue Link and paired my phone for me. More

by PARKERSGRANNY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Mayweather had the opportunity to provide you with great service. We thank you for choosing Family Hyundai!

February 13, 2024

Nice service writer and quick care Service writer was very helpful, it did take a long time to get an appointment though. More

by blkmagnolia73
Recommend Dealer
Yes
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Feb 14, 2024 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 13, 2024

Never called to let me know car is done. Didn't have paperwork ready when car was picked up More

by SHELBY.NEKOLA
Recommend Dealer
No
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Feb 16, 2024 -

Family Hyundai responded

Shelby, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 13, 2024

They get the job done. Definitely made them the one's to get your car right More

by ANTMAN762006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 13, 2024

My salesperson Kristi was wonderful! She answered all my questions. She was very helpful even after I purchased my car. More

by neanette
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Family Hyundai responded

Thank you so much for your kind words, Neanette, and for taking the time to leave us this wonderful feedback!

February 12, 2024

It was an easy process to get my car in and Ramy communicated with me during my service More

by NEZAR
Recommend Dealer
Yes
Employees Worked With
Ramy
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Feb 12, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Ramy had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

February 12, 2024

Service was excellent Done promptly Very friendly people explain the work being done Very helpful More

by D.KRUSE6510
Recommend Dealer
Yes
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Feb 12, 2024 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

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