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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,825 Reviews
Call Service Center (708) 444-7100

5,825 Reviews of Family Hyundai - Service Center

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March 06, 2023

Michael, the service manager was instrumental and ensuring the job was done right, this has been very consistent! More

by tonyg94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Family Hyundai responded

Thank you so much for your kind words, Tony, and for taking the time to leave us this wonderful feedback!

March 06, 2023

Excellent job will always continue to keep your business specially for my car service very pleased with you company More

by SMITH36911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Mar 06, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 05, 2023

My car was completed and done in a timely manner. Hyundai kept in touch with me to let me know the status of my car. thank you Crystal and team. More

by drbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
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Mar 05, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Crystal and our team. We're glad to hear we delivered such a great experience!

March 05, 2023

No one answers phone in service. They even said they know no one is answering the phone. More

by mcmahon5829
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Mar 05, 2023 -

Family Hyundai responded

Thank you for your review. We’re sorry your experience didn’t go as planned, and we’d like to address these issues with our team. If it's possible, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 05, 2023

Every thing went great oil change burn head light and door ajar stays on all the time They fixed every thing great customer service thank u More

by MIKEHAMMAD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Mar 06, 2023 -

MIKEHAMMAD7 responded

Thank u

March 04, 2023

Everyone there from service to mgt are wonderful. Very good service will recommend to anyone More

by davidmasada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Report | Print
Mar 05, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

Apr 13, 2023 -

davidmasada responded

Thansk everyone

March 04, 2023

Customer service has been Great, since being a customer as of 2005! Keep up the great work! More

by shenikiahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Mar 05, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 04, 2023

Great service ! ! Crystal & Graham were great and very helpful !! I will definitely go back for all my service needs for my truck !! More

by LEEKWON60623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
Report | Print
Mar 05, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Crystal and Graham. We're glad to hear we delivered such a great experience!

March 03, 2023

Tom Salin is an excellent representative of World Hyundai. And thoroughly explains the work that done. More

by Joseph.sabatino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin, Eric Kratschmer
Report | Print
Mar 04, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Tom and the team were able to help, and we hope to see you again!

March 03, 2023

Staff was helpful, business was professional, everyone was well-dressed and I felt very comfortable. Kristi was very nice and I would be willing to do business with her again More

by Mwyszynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kristi and the team met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

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