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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,830 Reviews

5,830 Reviews of Family Hyundai - Service Center

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April 24, 2025

in and out. No problems. The service tech who's name I don't remember (want to say Mike but not sure was very helpful and connected my phone to the car which was More

by YOUNG9646
Recommend Dealer
Yes
Employees Worked With
Dr
Apr 24, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are happy that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

April 24, 2025

He sold me a CRAPPY ? ? Used Car with a BAD ENGINE!!!! The Car BAD More

by MONSON_D
Recommend Dealer
No
Employees Worked With
OSA
Apr 27, 2025 -

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

April 23, 2025

They all where great and very helpful they answered all my questions and concerns as well as friendly More

by sirandydpgg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 22, 2025

Family Hyundai was extremely proficient in handling my car repairs and the process of getting a loaner car was seamless. From purchasing the vehicle to now getting the engine fixed, I couldn't recommend F More

by mjmehalek22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

April 22, 2025

Fast and friendly service. All repair suggestions were explained in detail. Scheduling appointment was easy. I booked several weeks in advance More

by JESSY110789
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Simmons
Apr 22, 2025 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2025

I took my car in for paint peeling on several areas and I got it back in amazing shape such amazing paint job plus they replaced door moldings also ! I'm so so grateful thank you ! JO ANN IS AWESOME ALSO More

by T.VELASCO1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Ann
Apr 19, 2025 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 18, 2025

Family Hyundai is a service center that makes all the efforts to give exceptional customer service.Any and all concerns can be addressed and resolved. Great dealership. More

by Jnbndmte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAna Gonzalez
Apr 18, 2025 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 18, 2025

FH of Tinley park really from arriving to leaving treats you as a valued hyundai owner. Their operation is well coordinated. I have talked to others that purchased from other dealerships, and their service More

by Jnbndmte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAna Gonzalez
Apr 18, 2025 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

April 17, 2025

Friendly staff . . quick service .. great snack option ..clean environment.. quiet waiting room .. great service.. clean bathroom More

by angelicablackmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 15, 2025

Everyone was so polite and willing to get the work done and to help you anyway they could More

by maddy10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!