Family Hyundai - Service Center

Good service great people to work with no pressure to buy something thanks again bb something thanks again bb More

In the need of a jam, family Hyundai was awesome to get us in at the last minute to Get our maint in before we left for our trip! We know dealerships are crazy booked but they were amazing to go above and us in at the last minute to Get our maint in before we left for our trip! We know dealerships are crazy booked but they were amazing to go above and beyond- Al over at family has been amazing to work with, always gracious assit with what we are looking to do- hands down the best More

Very friendly place with very knowledgeable salesmen, especially Omar. He got me the exact vehicle in my exact price range. He didn't feel like a normal pushy salesman. He actually cared about my experie especially Omar. He got me the exact vehicle in my exact price range. He didn't feel like a normal pushy salesman. He actually cared about my experience and happiness. I would ten out of ten recommend. More

The people dealership at the were friendly and helpful. They were very informative about what they had done to my suv. They were very informative about what they had done to my suv. More

Very disappointed. 2 hour wait for an oil change. Our previously service station did an oil change and car wash for $65.00 and were usually done in half an hour, with 2 hour wait for an oil change. Our previously service station did an oil change and car wash for $65.00 and were usually done in half an hour, without an appt. $88.00 for an oil change seemed excessive. Received an inquiry about our opinion about your service, and was given the reply “well this isn’t Jiffy Lube”. I don’t need sarcasm when I’m paying for a simple service. Has changed my opinion about Hyundai for the worse. More

I have always get the best service n I’m please. If I think of buying another vehicle it will be from you thsnkyou If I think of buying another vehicle it will be from you thsnkyou More

Very friendly and efficient. We love our Tucson and we also love the warranty from Hyundai. We love our Tucson and we also love the warranty from Hyundai. More

Dishonorable sales/service practices. I came in for a piston soak when my car was still 10k miles under the extended warranty sold by the dealership. I was told to come back after 100 I came in for a piston soak when my car was still 10k miles under the extended warranty sold by the dealership. I was told to come back after 1000 miles. Apparently, they told me to come back "at" 1000 Miles. When I came back, my car was only 60 miles past the extended warranty and they had to re-do the piston soak. This is when they clarified it had to be "at" 1000 miles. After coming back at 1000 miles, they told me my car failed the engine test and I need a new engine but it won't be covered under the extended warranty and it's my responsibility to pay. Notes were not written on my invoice on when to come back. I am aware Hyundai recently had a class action suit for questionable business practices, so maybe that's the route I will need to go. More

Fair Well, he was a fair kinda guy all I went for was to get service.....I was told by Mike I needed to have my rotors change which now I know. I told him at another time. So he was a very fair & nice guy. get service.....I was told by Mike I needed to have my rotors change which now I know. I told him at another time. So he was a very fair & nice guy. ?? More

Customer service was very helpful, they determined all the inspections were needed to make completed the inspections were needed to make completed More