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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,825 Reviews

5,825 Reviews of Family Hyundai - Service Center

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November 23, 2023

My salesperson was Chris. He was very knowledgeable and professional throughout the entire experience. Would definitely recommend buying from Chris. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Powers
Nov 26, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bill, please let us know.

November 22, 2023

Quick service, Very nice customer service, and comfortable environment. I enjoyed my time here and will come back More

by ELZBIETAMUSIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal duran
Nov 22, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 22, 2023

It’s not so much about the dealership as it is with Hyundai. They didn’t hold up to their 10years 100,000 miles warranty. More

by sssviper17
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 25, 2023 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to see if there is anything we can do to help. Thank you for your time, and hopefully, we can get to the bottom of this.

November 21, 2023

The mechanic that always works on my car does a phenomenal job. Always recommends if I need additional work. More

by themadrussian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. Jaclyn and our team appreciate your business and hope to see you again soon!

November 21, 2023

Consistent great service at reasonable prices. All employees are courteous. Appreciate the customer driver. Been going there since 2018. More

by ayrshire2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candy the cashier
Nov 21, 2023 -

Family Hyundai responded

Thank you so much for your kind words for Michael and Candy, and for taking the time to leave us this wonderful feedback!

November 20, 2023

They are professional, knowledgeable and treat their customers very well. They are easy to deal with and follow up on their service. More

by mmakhamre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 20, 2023

Great people, great service and very good follow through. Service managers. We’re very knowledgeable More

by RHABER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

November 20, 2023

Great service nice people exceptional service is a very nice person very helpful happy person Love Her Style and she show me everything in the car thank you God bless More

by tews51758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

November 18, 2023

Easily one of the best, if not the best, dealerships around!!! Staff and service are top notch all the time! More

by PAULIEB421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

November 17, 2023

The only problem is trying to get an appointment here , it’s easier and more convenient to drop it off the night before and pick it up when it’s ready the next day . More

by fcahue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Nov 19, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again.

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