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Ferman BMW
Palm Harbor, FL
6,793 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times.
You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,793 reviews
April 14, 2023
We had an amazing experience at Ferman BMW! Tom Berges was incredibly helpful and available for us when buying our first BMW. He is a excellent listener, highly knowledgeable, and great in cust Tom Berges was incredibly helpful and available for us when buying our first BMW. He is a excellent listener, highly knowledgeable, and great in customer service! Thanks Tom! Also, Aaron was a pleasure to work with in financing :) we are so excited about our new car and will continue a relationship with Ferman in the future. More
by Saorban20
Helpful April 13, 2023
Was greeted with a smile. Sal was awesome, let me know about all my coverage and got me in even without an appointment. Amazing customer service. Sal was awesome, let me know about all my coverage and got me in even without an appointment. Amazing customer service. More
by jcqlnfarrar
Verified CustomerEmployees Worked With
Other Employees :
I think Jamie, when you pull into the service dept
April 13, 2023
Difficult to communicate with Difficult to get on the phone. Didn't respond to voicemail messages. Rely on computer communication. Defensive vs customer oriented. phone. Didn't respond to voicemail messages. Rely on computer communication. Defensive vs customer oriented. More
by Dlubreski@yahoo.com
Employees Worked With
Nick
April 13, 2023
Cesar at the service desk is always very efficient and very nice. Jaime, who works outside is one of your best employees. He is always pleasant and greets me by name. There are not very many people that d very nice. Jaime, who works outside is one of your best employees. He is always pleasant and greets me by name. There are not very many people that do this. He is great at Customer Service. if there’s any raises to be given, he should get one. More
by Wendy Santiago
Employees Worked With
April 12, 2023
I was better satisfied with the service I received from Ferman BMW Palm Harbor. My adviser Sal, always go the extra mile to assist me with anything I need, providing excellent service at reasonable prices. Ferman BMW Palm Harbor. My adviser Sal, always go the extra mile to assist me with anything I need, providing excellent service at reasonable prices. Thank you very much! More
by yulizurga
Employees Worked With
April 12, 2023
The experience was spectacular! Everyone was extremely welcoming in the experience was completely stress-free and speedy! Best car purchase ever Everyone was extremely welcoming in the experience was completely stress-free and speedy! Best car purchase ever More
by traceyturzinski
April 12, 2023
Good experience. No pressure and appropriate amount of commercial give and take. Josh was supportive and answered questions well No pressure and appropriate amount of commercial give and take. Josh was supportive and answered questions well More
by Pelletierjim
Employees Worked With
April 12, 2023
Excellent service from the entire team and great communication of each step along the way via phone, email and text. communication of each step along the way via phone, email and text. More
by cneil
Employees Worked With
Other Employees :
John Rebello, Alan Mazur
April 11, 2023
I am grateful to Furman BMW for helping me to get my 2023 740i. They were the only dealership within a 50-mile area that was able to do so. 2023 740i. They were the only dealership within a 50-mile area that was able to do so. More
by eacarpenter
