Ferman BMW

Steve provided a fantastic white-glove experience in what could be an extremely high stress situation. He is knowledgeable and trustworthy—and very easy to talk to! As a female buyer, he made me feel at eas could be an extremely high stress situation. He is knowledgeable and trustworthy—and very easy to talk to! As a female buyer, he made me feel at ease and ensured that all of my concerns were addressed. I will buy my next luxury vehicle through Steve without hesitation. More

We have been using Fermans maintenance department for 7 years and we always had very good experience. years and we always had very good experience. More

My service associate is always professional and kind I enjoy bringing my car to this service center enjoy bringing my car to this service center More

If you buying a BMW go to Steven Kelly an outstandingly and honest salesman with excellent customer service. I felt well served and treated by this Dealership on top of that Ferman does not have Market Ad and honest salesman with excellent customer service. I felt well served and treated by this Dealership on top of that Ferman does not have Market Adjustment to the Factory Price of the cars. Best wishes to BMW Ferman. More

Ferman Bmw is an excellent dealership from start to finish . The easy access of getting an appointment for service, their knowledgeable staff and customer service skills. You are always in the know wit finish . The easy access of getting an appointment for service, their knowledgeable staff and customer service skills. You are always in the know with the progress of your service. Excellent staff and service. More

I had a leak in one tire; and a tear in my front tire. They charged me $50.00 for the leak . I find that very fare. They couldn't do anything for the tear because it wasn't leaking They charged me $50.00 for the leak . I find that very fare. They couldn't do anything for the tear because it wasn't leaking More

I forgot that it took 2 1/2 hours no more loaner car. I was disapointed I was disapointed More

Our sales consultant, Rosey, and Sales Mgr Brian were very professional but friendly/easy to talk to. Rosey understood our requests and worked diligently to present the very best deal while Brian, workin very professional but friendly/easy to talk to. Rosey understood our requests and worked diligently to present the very best deal while Brian, working in unison with Rosey, ensured we got the vehicle we wanted. We will remain customers because of the above and their high level of integrity. Everyone we came in contact with made us feel as though we were part of the Ferman BMW family. Thank you, again. More

I purchased a vehicle from Steve a few months ago. He has served as my trusted luxury automotive consultant throughout the years. Regardless if it was a Cadillac, Mercedes’ or BMW Steven has always be He has served as my trusted luxury automotive consultant throughout the years. Regardless if it was a Cadillac, Mercedes’ or BMW Steven has always been honest throughout the purchase process and that is why he will continue to be my one and only consultant! More

Very helpful and courteous. Courtney kept me advised as to what was going on and what was recommended. Beautiful dealership. Courtney kept me advised as to what was going on and what was recommended. Beautiful dealership. More