Ferman BMW

Process was easy and fast compared to other dealers. Salesman was very nice and helpful. Finance via pre-approval went quickly and negotiations were quick as well. Salesman was very nice and helpful. Finance via pre-approval went quickly and negotiations were quick as well. More

2nd BMW I’ve bought from Robert and will buy many more, I live 1.5hrs away and pass 4 other BMW dealers to get to Ferman. He is very professional knows his product and always answers my calls or emails. This live 1.5hrs away and pass 4 other BMW dealers to get to Ferman. He is very professional knows his product and always answers my calls or emails. This is a great place to do business and I plan on referring all my family and friends here. Keep up the great work guy’s… See u again in 3 yrs!!! More

I have been a loyal BMW customer for 20 years and they never disappoint. Thank you for your excellent service. never disappoint. Thank you for your excellent service. More

Sal was great as always. Very friendly and straight forward. And really everyone I interact with at Ferman has been wonderful. Very friendly and straight forward. And really everyone I interact with at Ferman has been wonderful. More

Great dealership with friendly staff and customer service. Upfront pricing with quality vehicles. They did everything they promise and more. Ask for Dan or Alan. service. Upfront pricing with quality vehicles. They did everything they promise and more. Ask for Dan or Alan. More

Hit or miss No loaners only enterprise 👎 Expensive cars should come with the dealership Perks of owning one. Like loaners should come with the dealership Perks of owning one. Like loaners More

Delivers as promised. Sal follows up extremely well and keep client informed. Waiting area works well to do work and wait but would be beneficial to have an office for vir Sal follows up extremely well and keep client informed. Waiting area works well to do work and wait but would be beneficial to have an office for virtual meetings. As a luxury car dealership you really need to improve the loaner car program. To ask a customer to be transported to enterprise rental for a non bmw and then have to do the same upon return is not customer centric and a dissatisfier. Cars may be in short supply but you would think within the Ferman family of dealerships if at a minimum you could allocate non bmw cars as loaners, I recall the days when a bmw loaner was standard protocol—never an issue. Thanks. More

It was a very quick and easy process unlike other dealerships I have visited. Salesman was great and super friendly along with all the other staff. Would definitely buy another bmw from furman again dealerships I have visited. Salesman was great and super friendly along with all the other staff. Would definitely buy another bmw from furman again More

Unresponsive service - sales personnel was very rude, not the bmw level of services I had expected at all! the bmw level of services I had expected at all! More

Tom Berges was incredibly helpful and listened to what I was looking for. He got me to the right car on the first try and was very friendly to work with. In and out with what I wanted very quickly. I highly was looking for. He got me to the right car on the first try and was very friendly to work with. In and out with what I wanted very quickly. I highly recommend Tom! More