Ferman BMW

Overall a pleasant experience, no unexpected surprises or crap to go through. No one was overly pushy or unwilling to work with me. Rosy seems quite valuable to the staff... crap to go through. No one was overly pushy or unwilling to work with me. Rosy seems quite valuable to the staff... More

Everything was great with appt, service and check out. And rental car associates as well. Great customer service all around. I love the vehicle and that they called to let me know my car needed serviced. And rental car associates as well. Great customer service all around. I love the vehicle and that they called to let me know my car needed serviced. More

Great service! Great experience! Very friendly communication and reminder about my appointment. Excellent communication during the appointment. And a very nice waiting area for the customers that communication and reminder about my appointment. Excellent communication during the appointment. And a very nice waiting area for the customers that wait for the car. More

The best BMW service in Florida, good customer service and price, Thanks to Jamie, for her professional treatment and good explanation of my service and what I will need in the future. and price, Thanks to Jamie, for her professional treatment and good explanation of my service and what I will need in the future. More

Always top notch service, no matter how small or how major your needs are, everyone from the mechanics to the Service dept to Sales and Finance has always consistently delivered EXCELLENT service throu major your needs are, everyone from the mechanics to the Service dept to Sales and Finance has always consistently delivered EXCELLENT service throughout the years!! More

I found the car I wanted online and did most of my paperwork over the phone or email. My salesperson, Patrick, was amazing and helpful throughout the whole process. My financial advisor, Scott, provid paperwork over the phone or email. My salesperson, Patrick, was amazing and helpful throughout the whole process. My financial advisor, Scott, provided me with all the information I needed and was happy to answer all my questions. I would definitely buy another vehicle from them and probably will when the time comes. More

I was not impressed with the service that I received, I was left waiting to check my SUV in for service. I am not sure that I will return to this location for service in the future. was left waiting to check my SUV in for service. I am not sure that I will return to this location for service in the future. More

Very smooth experience with Ferman BWM service department. Christopher was great and got me in and out very quickly. My car was ready in the same day! department. Christopher was great and got me in and out very quickly. My car was ready in the same day! More

The customer service is Outstanding. Tom Berges was so friendly, he made everything easy. If I could give more stars I would. Thank you! I will recommend Ferman Mini to everyone I know. friendly, he made everything easy. If I could give more stars I would. Thank you! I will recommend Ferman Mini to everyone I know. More

Second car buying experience, both from Brian Gains, excellent response time and not too pushy, very happy and would recommend Ferman dealerships to anyone buying a car. Even the service department roll excellent response time and not too pushy, very happy and would recommend Ferman dealerships to anyone buying a car. Even the service department rolls out the red carpet for you, hands down the way to go! More