Ferman BMW

My wife, who took our car in for service, was thrilled with courtesy and professionalism displayed at Ferman BMW during our BMW’s annual service. with courtesy and professionalism displayed at Ferman BMW during our BMW’s annual service. More

Sal was great. We will have all of our BMW service done here. My only complaint is that you need to identify the "Nite Owl" drop off area a little better. Somewhat confusing. here. My only complaint is that you need to identify the "Nite Owl" drop off area a little better. Somewhat confusing. More

Was not thrilled bought a used 2016 m235 convertible with 56,000 miles purchased an extended warrantee to cover many items. Brought car in after approx 75 days and less than 1000 miles, after service engine 56,000 miles purchased an extended warrantee to cover many items. Brought car in after approx 75 days and less than 1000 miles, after service engine warning came on . They found a sensor and air tube in the turbo system ......and low and behold it was NOT covered! After waiting approx 5 hours and $1,300.00 lighter in the pocket car runs well. Mechanics were great but question extended warrantee☹️. More

Karl Alvarez inserted himself into a customer service issue. Karl single-handedly proved to be relentless at providing better customer service than I’ve ever experienced in my lifetime! issue. Karl single-handedly proved to be relentless at providing better customer service than I’ve ever experienced in my lifetime! More

One of the easiest car purchases we have had. From our sales consultant Pat Knutson to our finance consultant. Would highly recommend to anyone looking to purchase a new or used vehicle. sales consultant Pat Knutson to our finance consultant. Would highly recommend to anyone looking to purchase a new or used vehicle. More

Amazing experience. Loved Dave our salesman. Timely experience. In and out with finance and car is awesome. This is our 5th BMW and this by far is my favorite experience. In and out with finance and car is awesome. This is our 5th BMW and this by far is my favorite More

I went to the dealer to test drive a 540i as my 2018 Mercedes E400 lease was up. I really wanted the 540i because of the horsepower. Tom Berges said let's test drive the 530i because the performance is Mercedes E400 lease was up. I really wanted the 540i because of the horsepower. Tom Berges said let's test drive the 530i because the performance is really good and I'll be surprised. We did that and I loved the car and got it. They did their best to work a deal I'd be satisfied with. More

Thank you Gary for helping me pick a new BMW for the second time, I can always count on you in making the right choice!! as always i will recommend you to all my family and friends Ann second time, I can always count on you in making the right choice!! as always i will recommend you to all my family and friends Ann More

Steven Souta worked on my car and did a great job of adding the trim strip to the bumper with the rear very happy with the extras I added to my car adding the trim strip to the bumper with the rear very happy with the extras I added to my car More

Easy to make a service appointment. Service advisor explained work that was being done and accommodated my needs for getting in and out without disrupting my schedule. explained work that was being done and accommodated my needs for getting in and out without disrupting my schedule. More