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Ferman BMW
Palm Harbor, FL
8,122 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times.
You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,122 reviews
February 22, 2021
Service work was well done. Chris kept me well informed of the process. Service parts department worked hard to obtain the only LiPo battery in the BMW supply chain in the US and get it shipped to the deal of the process. Service parts department worked hard to obtain the only LiPo battery in the BMW supply chain in the US and get it shipped to the dealer. All work was done perfectly, including the car detailing. More
by Bobby K
Verified CustomerEmployees Worked With
Christopher Sanborn Jr.
February 22, 2021
Mary is fantastic, listens to your needs and finds the perfect match for both comfort and budget! Joe made the finance process easy to understand! perfect match for both comfort and budget! Joe made the finance process easy to understand! More
by hnirving22
February 22, 2021
The service department has been great! They are busy but they treat you very well. My car had to be towed in because of a minor accident and the entire process was fast and seamless. they treat you very well. My car had to be towed in because of a minor accident and the entire process was fast and seamless. More
by gretchendoane
Employees Worked With
February 22, 2021
My car displayed tire pressure warning signs on my dash. I made an appointment with Sal Graziano . He sent my car to the shop and one tire had a nail in it and others displayed low tire pressure. The pressu I made an appointment with Sal Graziano . He sent my car to the shop and one tire had a nail in it and others displayed low tire pressure. The pressure was corrected and I later had my tire repaired in an offsite repair shop. Ferman serviced my car satisfactorily and Sal coordinated the procedure successfully as usual. More
by MYROD2
Employees Worked With
February 22, 2021
From NJ I needed service for loss pa A/C. Calling Ferman the woman answering quickly took all my info and got me booked quickly. I scheduled waiting for the car and learned my evaporator needed replacement. the woman answering quickly took all my info and got me booked quickly. I scheduled waiting for the car and learned my evaporator needed replacement. Sal G worked with my warranty company to gain approval for significant coverage. Ferman had no loaner cars available and I had trouble finding an immediate rental car. Sal got me a Lyft ride home to Clearwater. Car was ready next evening. When I picked up with another Lyft ride, I found the A/C totally fixed, my car washed and my internal clock corrected to right time! On top of that my bill came in lower than the estimate. Sal Graziano is an excellent rep, and your service staff is great! I’ll be back! More
by Marianne
Employees Worked With
February 21, 2021
I can’t believe that my new car since 8/2020 is been in the shop three times going to number 4 when the parts again comes in...never had any issues before with different models....also some of the employee the shop three times going to number 4 when the parts again comes in...never had any issues before with different models....also some of the employee working at the loaner car are not been pleasant at all, is been a lot of change lately...it is really sad that these is happening. More
by Maggie
February 21, 2021
I was given a VIP appointment, on line, to look at a specific vehicle. While driving to appointment, I received a call from a salesperson asking what type of vehicle I was interested in. After getting t specific vehicle. While driving to appointment, I received a call from a salesperson asking what type of vehicle I was interested in. After getting to dealer, while waiting for the sales people to find the keys for vehicle I was set up to look at (took them approximately 20 mins to find)I received another call from a sales person. After making a deal to purchase the vehicle I was there to see, I went to bank and while at the bank, received yet another call about what type of vehicle I was interested in. The sales person that worked hard to find the keys, take me on a test ride and sell me the vehicle was great. She was knowledgable, and although her expertise was BMW, went out of her way to help set me up in the vehicle and show me all the options and how to use them. More
by copozrob
February 21, 2021
Great service. Nice people, helpful techs. Service department has a secretary that makes appointments unlike Bert Smith BMW that I live close to. Very happy with Ferman and hope they acquire BMW St Pe department has a secretary that makes appointments unlike Bert Smith BMW that I live close to. Very happy with Ferman and hope they acquire BMW St Pete ASAP. More
by peter.arner
February 20, 2021
Very friendly, quick service. Very happy customer and always will be back. Clean dealership. Would recommend to everyone I know. Thank you very much for the service. always will be back. Clean dealership. Would recommend to everyone I know. Thank you very much for the service. More
by Carrie
Employees Worked With
February 19, 2021
I don’t enjoy the car purchasing process, but Rosey made it simple and enjoyable. No games, no haggling back and forth, just to the point. I even got a better interest rate, including a rebate from BMW th it simple and enjoyable. No games, no haggling back and forth, just to the point. I even got a better interest rate, including a rebate from BMW than my credit union. More
by GATORTODD73
